Senior Night Guest Service Agent
Senior Night Guest Service Agent
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Job Description
Senior Night Guest Service Agent Queens Wharf Residences
Full Time Opportunity
Queens Wharf Residences is seeking a motivated and professional Senior Night Guest Service Agent to join our Front Office team on a full-time basis. This is an exciting opportunity to take on a senior role in one of Brisbanes most iconic new residential and hotel precincts.
About the Role
- Lead by example in delivering exceptional guest service at the Front Desk.
- Assist with training coaching and supporting Guest Service Agents.
- Handle guest check-ins check-outs reservations and enquiries with professionalism.
- Resolve guest issues efficiently ensuring a seamless and positive experience.
- Support the Front Office leadership team with daily operations.
Qualifications :
What Were Looking For
- Previous Front Office/Guest Service Agent experience
- Strong communication and problem-solving skills.
- A passion for delivering outstanding service and creating memorable guest experiences.
- High attention to detail and organisational skills.
- Ability to work a rotating roster including weekends and public holidays.
Why Join Us
At Queens Wharf Residences part of Minor Hotels youll be part of a dynamic team within a landmark development in the heart of Brisbane.
- Competitive hourly rate with late night and early morning penalties.
- Staff discounts across Minor Hotels properties worldwide.
- Training and support to grow your hospitality career.
- Be part of a stunning new property shaping the future of Brisbanes accommodation scene.
Additional Information :
At Minor Hotels we value our people as the heart of our success. Joining Minor means youll enjoy a rewarding package designed to support your professional growth wellbeing and work-life balance:
- Career Growth: Learning and development programs to boost your career.
- Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
- Global Perks: International accommodation discounts across our hotel brands.
- Retail Rewards: Cashback and discounts at 400 top retailers in AU/NZ.
- Experiences: Discounted entertainment and activities.
- Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
- Generous Leave: Parental and birthday leave.
- Wellness Boost: EAP and tailored wellness support
Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation collaboration and personal growth.
Currently we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
