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OUTLET SALES ASSOCIATE KEY HOLDER FULL TIME

Location: Serrvalle Scrivia

Reports to: Store Manager

Effective Date: 16 September

ABOUT THE POSITION

With over 430 retail stores worldwide our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient check out process our associates create memorable customer experiences while simultaneously assisting the Store Leadership team support Columbia Sportswear Companys mission of Connecting Active People with Their Passions.

As a Retail Associate II you will serve as a brand ambassador to provide exceptional customer service; contributing to the profitability and customer experience in the store. Within this role you will employ your natural problem solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportswear Companies values to enhance customer service and teamwork. The Retail Associate II role is only used for Retail Associates who are in the Designated Key Holder Program.

HOWYOULLMAKE A DIFFERENCE

• Provide exceptional customer service by responding to consumer questions or issues regarding product features benefits and availability; engage with consumers to understand their needs and preferences (e.g. demonstrate and explain merchandise make suggestions on suitable options for consumers etc.).
• Maintain store standards for visual merchandising cleanliness safety; retrieves merchandise from sales floor stock room or other inventory locations.
• Perform all required cash register transactions (e.g. sales returns exchanges connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving handling replenishing and processing incoming and outgoing product flow in the stores accurately and efficiently
• Perform designated keyholder duties as needed which may include opening and closing store duties.

YOUHAVE

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in position or specialization
• Skill operating a Point of Sales (POS) system other in-store computerized systems and telephone

WHY JOINING US

You will have the opportunity to work for a company that has a positive impact on the people we reach the places we touch and the products we make. Indeed one of our core values is to do the right thing not just for our company but also for our consumers customers employees and their communities.

On top of that you will have the chance to:

• Build new skills develop your potential and grow within our company.
• Join an inclusive employer where diversity and equity lead to creativity and empowerment.
• Be part of a company that focus on your wellbeing to ensure that you can be your best self.
• Benefit from special staff discount on our all products.

Ready to join Columbia Together lets unlock the outdoor for everyone!

To apply please send your CV directly to the store manager at the following address:

This job description is not meant to be an all-inclusive list of duties and responsibilities but constitutes a general definition of the positions scope and function in the company.