Customer Advisor - Retail Change
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Job Location:
Cheltenham - UK
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Overview
Customer Advisor - Retail Change
Full time 36.75 hours per week
Permanent Contract
Shifts available Monday - Sunday 7.00am - 10.00pm
UK Notional hourly rate 12.71 per hour (Inclusive of an 0.27 per hour store specific location allowance)
B&Q Cheltenham
We believe anyone can improve their home to make life better. Every day we give our millions of customers the ideas advicetoolsand confidence they need to create a home theyll love. Join us as a Retail Change Customer Advisor andyoullbe a big part of this.
Whats the job
Join our team and youll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important of course as will things like managing stock setting up displays and making sure your store looks great. When we need to update our ranges in store you will help make this happen by safely changing the layout and shining the spotlight on new exciting times where no change is happening youll have the opportunity to be trained in paint-mixing and cutting timber but truly great customer service will be your main aim.
What we need:
A great communicator who can think clearly and make sound plans no matter how busy things get youll feel right at home with us. Youre an organised and analytical thinker and you know how to keep things simple. You also know how to work as a team supporting your fellow colleagues and working through what you need to do together. Youll be happy to expand your skills by using new technology and learning new ways of working. Youre great at working in a team too and flexible enough to work on a rota that includes weekends evenings and bank holidays.
Whats in it for me
As part of a great team youll be valued for who you are.Were committed to making B&Q more diverse and representative of the communities we serve where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary our benefits package includes an award-winning pension scheme ShareSave options 6.6 weeks holiday payroll giving an Employee Assistance Programme shopping discounts colleague wellbeing benefits and lots more! We also provide generous breaks to make sure youre refreshed and able to perform at your best.
So we can support you during the application or interview process please contact for any recruitment adjustments.
#LI-ONSITE
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Customer Service
- Organizational skills
- Basic Math
- POS
- Millennium
- Accounting
- Retail Sales
- Upselling
- Product Demos
- Guest Services
- Lead Generation
