Operations & Program Support Specialist

Position Title:Operations & Program Support Specialist

Supervisor: Finance Operations Manager

Supervisee(s): N/A

Standard Hours: 35 hours per week Exempt Mon-Thurs in-office optional Friday remote work; some in-state travel possible occasional early mornings evenings and weekends

Salary Range: $ DOE

Comprehensive Benefits including medical/dental/vision generous paid time off retirement and disability benefits

Position Summary

The Operations & Program Support Specialist plays a central role in maintaining the behind-the-scenes operations that make Hunger Free Vermonts innovative work to end hunger for everyone possible. This position supports multiple teams with administrative logistical and program coordination tasks including event preparation digital platform management document upkeep and outreach materials.

The role is ideal for someone who enjoys detail-oriented tasks is tech-comfortable likes working across teams and thrives in a mission-driven environment. You will contribute to the success of statewide food security programs like the Food Security Network and 3SquaresVT (3SVT) by ensuring systems are efficient communication is smooth and resources are shared effectively.

Administrative Team

As a vital member of the administration finance and human resources team you will help keep our operations running efficiently. This team supports staff by ensuring financial integrity communicating clear policies and procedures and administering compensation and benefits that support our people and their families. By providing operational support across all departments your work will foster smooth operations and a cohesive inclusive culture.

Working at Hunger Free Vermont

At Hunger Free Vermont we believe everyone deserves access to nourishing food. We value the well-being of our staff and the communities we serve. Our work culture centers on collaboration curiosity open communication and mutual care. We design roles and workflows to support work-life balance knowledge-sharing and sustainability. We actively seek to create a learning environment that values innovation and equity.

Focus of Position

Front Office Support (15%):

• Maintain a welcoming organized and well-supported office environment to enhance staff productivity and guest experiences.
• Serve as the organizations primary point of contact via phone email and in person with consistent availability and responsiveness.
• Keep kitchen and office supplies stocked; run occasional errands (e.g. grocery store post office).
• Survey staff regularly on office procedures and develop inclusive people-centered updates as needed.
• Coordinate logistics for in-person staff meetings and events; provide day-of event support including virtual tool troubleshooting (Zoom etc.).

Development Support (20%):

• Manage donation processes from receipt through acknowledgment and reporting to ensure transparency compliance and donor satisfaction.
• Maintain and enhance donor database integrity and reporting for strategic fundraising decisions.
• Support tri-annual fundraising appeals with data preparation and logistical coordination.
• Assist with donor outreach and engagement as needed.

Finance Support (20%):

• Support accurate financial recordkeeping audit preparation and process improvements.
• Assist with tracking and organizing staff expense submissions and reimbursements.
• Enter financial data accurately and consistently into tracking systems or spreadsheets.
• Support maintenance of finance-related workflows in Asana including task tracking due dates and status updates.

Program Network & Outreach Support (20%):

• Manage contact lists calendars and virtual meeting logistics for programs and outreach.
• Build Zoom registration pages and respond to attendee inquiries.
• Provide virtual meeting support including notetaking and follow-up communications.
• Organize outreach materials and assist with distribution logistics.
• Support website content updates including accuracy reviews and minor coding fixes.
• Assist with logistics and attendance at in-person outreach events.

Admin & HR Support (15%):

• Assist with internal systems such as workflow tools and cloud storage (e.g. Asana Google Workspace).
• Manage subscriptions and vendor communication.
• Support coordination and onboarding of volunteers.
• Assist with staff onboarding processes including preparing orientation materials and tracking completion of required documentation.
• Help coordinate annual benefits enrollment periods and distribute relevant updates or reminders.

Board and Executive Operations Support (10%):

• Coordinate board and committee meeting logistics and scheduling.
• Prepare and distribute meeting materials and reminders.
• Take accurate meeting minutes in line with governance best practices.

Important Perspectives Knowledge and Skills

We encourage all candidates who demonstrate a fit with the role to apply even if you dont match every qualification. We value diverse experiences including professional volunteer travel creative pursuits and military service.

• 24 years experience in administrative operations or program support roles.
• Strong interpersonal skills and comfort engaging via phone email and in person.
• Proficient English communication skills; multilingual ability is a plus.
• Demonstrated initiative adaptability and problem-solving skills.
• Passion for mission-driven work and fostering inclusive people-centered procedures.
• Friendly community-oriented personality with a respectful and curious communication style.
• Comfort with technology and digital tools (Google Workspace Zoom Microsoft Office); familiarity with project management website maintenance or donor CRM software a plus.

Working Conditions & Physical Demands

Hunger Free Vermont will make reasonable accommodations to enable individuals to perform the

essential functions of their work to the degree we are able to do so.

• This position is based in our South Burlington VT office with some flexible hybrid work options.
• Occasional in-state travel may be required.
• Hunger Free Vermont provides reasonable accommodations to support all employees in fulfilling job responsibilities.
• Must be able to work at a computer and participate in virtual meetings for extended periods.

Hunger Free Vermont is an Equal Opportunity Employer committed to building a diverse equitable and inclusive workplace. To help us understand who were reaching through our hiring effortsand to improve our recruitment practiceswe invite you to voluntarily share demographic information such as race/ethnicity gender identity disability status or veteran status.

Providing this information is completely voluntary and will not impact your candidacy in any way. The data is collected anonymously and used only in aggregate to inform our equity goals and improve our outreach.

Bringing diverse perspectives into anti-hunger work is critical to affecting meaningful change. To expand the diversity of voices who speak with authority toward this end we welcome candidates with lived experience in hunger.

If we can assist you in applying for this position we warmly welcome you to contact us by emailing or by calling .

Required Experience:

Unclear Seniority