Business Development Representative (Sales)
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Job Location:
Albuquerque, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Client Care & Community Relations Coordinator
Full-Time Senior Helpers of Albuquerque / Santa Fe
About Us
Senior Helpers is one of New Mexicos premier providers of in-home senior care dedicated to improving the quality of life for our clients and their families. We are committed to training excellence compassionate service and building strong community partnerships that make a difference.
About the Role
We are seeking a motivated relationship-driven Client Care & Community Relations Coordinator to join our growing team. This role is a unique blend of sales client relations and care coordination. The ideal candidate is a closer who thrives on building trust converting inquiries into clients and maintaining strong partnerships with referral sources.
This position is office- and field-based (MF 95) with occasional flexibility required to meet client needs.
Key Responsibilities
Sales & Referral Development
Proactively visit referral sources (hospitals skilled nursing facilities assisted living home health and community partners).
Develop and maintain strong professional relationships with case managers discharge planners and community partners.
Track all referral visits and contacts in CRM.
Represent Senior Helpers at community events health fairs and partner activities.
Lead Management & Conversion
Respond to all new inquiries quickly and professionally.
Track leads in CRM and ensure timely follow-up until closed.
Request and manage refunds for unqualified 3rd-party lead generator submissions.
Conduct in-home assessments and convert to signed service agreements.
Client Retention & Satisfaction
Conduct periodic client/family visits to ensure satisfaction.
Support retention and reduce churn through proactive problem-solving and relationship management.
Collaborate with office team (scheduler RN HR) to ensure a seamless client experience.
Qualifications
Proven sales or community relations experience (healthcare senior care home health or related field preferred).
Strong closer mentality able to move prospects from inquiry to signed agreement.
Excellent interpersonal and communication skills.
Highly organized with experience using CRM or lead-tracking systems.
Valid drivers license and reliable transportation required.
Comfortable with both office tasks (CRM lead tracking) and fieldwork (referral visits assessments).
Compensation & Benefits
Performance bonuses tied to new clients signed & client retention.
Benefits package (health dental PTO).
Career growth opportunities as we expand across New Mexico.
Why Join Senior Helpers
Be part of a mission-driven team improving lives every day.
Work in a supportive culture where your success is measurable and rewarded.
Make a visible impact on the growth and reputation of our agency.
Required Experience:
Unclear Seniority
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Time Management
- Cold Calling
- Outbound Sales
- Account Management
- Salesforce
- Inside Sales
- Telemarketing
- CRM Software
- Lead Generation
About Company
Urgently Hiring! It’s more than just a job! We are looking for YOU to make a difference in someone life! Come join us! We are Great Place to Work Certified! Se...
