Were in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here you lead with innovative thinking grow along with us and join the smartest team in the industry.
This type of workwork that changes the worldis what the tech industry was founded on. So if youre ready to seize the endless opportunities and leave your mark come join us.
SHOULD YOU ACCEPT THIS CHALLENGE...
The Professional Services Global Customer Delivery Operations department is looking to expand our Proejct Coordination team.
As a member of the Project Coordination team you will be working directly with the end-users customer. Support and guidance from other professional departments such as support sales teams contracted delivery partners and resellers. You help bridge the gap from sales through delivery including identifying scope work site readiness technical review and availability requests. You are responsible for the end-to-end coordination and customer experience. You will need to build the trust of all your support using a combination of your technical abilities communications skills and demonstrated ability to take ownership of the opportunities seeing them through to the completion of the sale.
The successful candidate will work effectively with the PS Managers Regional Sales Directors District Managers and Account Executives to develop service opportunities and business solutions successfully. There will be ongoing operational and financial analysis measurement and continuous program improvements.
WHAT WILL YOU BE DOING..
Provide order and project coordination to the APJ region. Areas of responsibility include
- Tracking the entire lifecycle of Professional Services bookings
- Collaborating with Support Operations Logistics Sales and Finance to execute professional services tasks
- Coordinating Service engagements and installations
- Managing the calendars and scheduling of a team of implementation engineers
- Responsible for maintaining our support applications: SalesForce CRM KeyedIn
- Other projects as deemed appropriate
WHAT YOULL NEED TO BRING TO THIS ROLE...
- High School Diploma or Equivalent
- Self-starter critical thinking problem solver detail-oriented and highly organized
- 3 years of project/program management or SoW/technical writing experience
- Ability to simultaneously work on multiple engagements and priorities
- Excellent time management analytical strong verbal and written communication skills
- Flexibility supporting various time zones
- Basic accounting and finance knowledge
- Proven experience in developing and automating processes
- Proven experience in managing large-scale programs
- Sales experience a plus
- Professional Services engagement scheduling experience
- Strong interpersonal and presentation skills for interacting with team members and clients
- A passion for customer satisfaction and outstanding customer experience
- A strong work ethic professional representation of Pure Storage
- Must be willing and able to work in an open office team environment
#LI-ONSITE
WHAT YOU CAN EXPECT FROM US:
- Pure Innovation: We celebrate those who think critically like a challenge and aspire to be trailblazers.
- Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortunes Best Large Workplaces in the Bay Area Fortunes Best Workplaces for Millennials and certified as a Great Place to Work!
- Pure Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off wellness resources and company-sponsored team events. Check out for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this contact us at if youre invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
Were forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isnt just accepted but embraced. Thats why we are committed to fostering the growth and development of every person cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age status as a protected veteran status as an individual with a disability or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
JOIN US AND BRING YOUR BEST.
BRING YOUR BOLD.
BRING YOUR FLASH.
Required Experience:
IC
Were in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here you lead with innovative thinking grow along with us and join the smartest team in the industry.This type of workwork that changes the worldis what the tech industry was founded on. So if yo...
Were in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here you lead with innovative thinking grow along with us and join the smartest team in the industry.
This type of workwork that changes the worldis what the tech industry was founded on. So if youre ready to seize the endless opportunities and leave your mark come join us.
SHOULD YOU ACCEPT THIS CHALLENGE...
The Professional Services Global Customer Delivery Operations department is looking to expand our Proejct Coordination team.
As a member of the Project Coordination team you will be working directly with the end-users customer. Support and guidance from other professional departments such as support sales teams contracted delivery partners and resellers. You help bridge the gap from sales through delivery including identifying scope work site readiness technical review and availability requests. You are responsible for the end-to-end coordination and customer experience. You will need to build the trust of all your support using a combination of your technical abilities communications skills and demonstrated ability to take ownership of the opportunities seeing them through to the completion of the sale.
The successful candidate will work effectively with the PS Managers Regional Sales Directors District Managers and Account Executives to develop service opportunities and business solutions successfully. There will be ongoing operational and financial analysis measurement and continuous program improvements.
WHAT WILL YOU BE DOING..
Provide order and project coordination to the APJ region. Areas of responsibility include
- Tracking the entire lifecycle of Professional Services bookings
- Collaborating with Support Operations Logistics Sales and Finance to execute professional services tasks
- Coordinating Service engagements and installations
- Managing the calendars and scheduling of a team of implementation engineers
- Responsible for maintaining our support applications: SalesForce CRM KeyedIn
- Other projects as deemed appropriate
WHAT YOULL NEED TO BRING TO THIS ROLE...
- High School Diploma or Equivalent
- Self-starter critical thinking problem solver detail-oriented and highly organized
- 3 years of project/program management or SoW/technical writing experience
- Ability to simultaneously work on multiple engagements and priorities
- Excellent time management analytical strong verbal and written communication skills
- Flexibility supporting various time zones
- Basic accounting and finance knowledge
- Proven experience in developing and automating processes
- Proven experience in managing large-scale programs
- Sales experience a plus
- Professional Services engagement scheduling experience
- Strong interpersonal and presentation skills for interacting with team members and clients
- A passion for customer satisfaction and outstanding customer experience
- A strong work ethic professional representation of Pure Storage
- Must be willing and able to work in an open office team environment
#LI-ONSITE
WHAT YOU CAN EXPECT FROM US:
- Pure Innovation: We celebrate those who think critically like a challenge and aspire to be trailblazers.
- Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortunes Best Large Workplaces in the Bay Area Fortunes Best Workplaces for Millennials and certified as a Great Place to Work!
- Pure Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off wellness resources and company-sponsored team events. Check out for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this contact us at if youre invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
Were forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isnt just accepted but embraced. Thats why we are committed to fostering the growth and development of every person cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age status as a protected veteran status as an individual with a disability or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
JOIN US AND BRING YOUR BEST.
BRING YOUR BOLD.
BRING YOUR FLASH.
Required Experience:
IC
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