Housing Assistant
Housing Assistant
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Job Description
We are working closely alongside a Local Authority in Lewisham to assist with the appointment of a Housing Assistant on a 3- Months contract likely to be extended at clients discretion. Please apply with your CV for immediate consideration.
Rate of Pay: 17.23- 21.94 per hour
Summary:
The Housing Assistant will support the Housing & Communities team by assisting Housing Officers and Anti-Social Behaviour (ASB) Officers with a wide range of functions. The postholder will be the first point of contact for residents providing advice guidance and assistance on rehousing enquiries and tenancy-related matters.
Responsibilities:
- Provide a professional knowledgeable and customer-focused service when responding to resident enquiries resolving them at the first point of contact wherever possible.
- Maintain accurate records undertake administrative tasks and update internal systems in line with council procedures.
- Ensure compliance with all relevant Council policies codes of conduct and statutory requirements.
- Actively participate in appraisal performance management and training opportunities to enhance service delivery.
- Undertake any other duties commensurate with the grade of the post as required.
Essentials:
- Experience of dealing with customers in a front-facing environment
- Understanding of equality diversity and inclusion and their application in a housing and community services setting
- Experience of maintaining accurate records and undertaking administrative tasks
Please note:
- You should be available to work immediately or at a short notice.
- You should have right to work in U.K
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service
#OR11802
Employment Type
Full Time
