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You will be updated with latest job alerts via emailAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery ride-sharing HiTech FinTech and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twenty-three locations across twelve countries which include the Philippines India and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an ever-changing world.
What We Offer: At TaskUs we prioritize our employees well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer
experience to fast-growing technology companies helping its clients represent protect and grow their
brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors
including social media e-commerce gaming streaming media food delivery ride-sharing HiTech
FinTech and HealthTech.
TaskUs People First culture has grown the company to have approximately 45K employees worldwide.
We are currently in twenty-three locations across twelve countries including the Philippines India and
the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing
(BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant
motion exploring new technologies being ready to handle any challenge at a moments notice and
mastering consistency in an ever-changing world.
What We Offer: TaskUs provides world-class benefit packages with competitive industry salaries to all its
employees. With well-developed departments such as Total Rewards Wellness HR and Diversity we
continuously thrive in supporting a People First culture. We are known for our inclusiveness and
community impact. We also promote internal mobility and professional development at every step of an
employees career within TaskUs. Come be part of TaskUs that supports People First by applying today!
What can you expect in a Security Operations Center Analyst role with TaskUs:
Think of yourself as someone who is responsible for detection and investigation of all security events on
the TaskUs global network endpoints and cloud environments ensuring that all security attacks are
timely detected escalated and mitigated alarms and alerts are timely investigated and remediated. The
role is part of the security incident team will need to understand processes and tools in line with current
threats and to help to stay a step ahead of the attackers.
Imagine yourself going to work with one thing on your mind: to monitor investigate and document any
security alerts alarms and incidents within the organization.
Key Responsibilities:
Investigation of Security Incidents
Follow and/or create processes for security monitoring and response
Hunting for suspicious activities and anomalies from various data sources
Follow the crisis communication plans for security incidents
Communicate directly with data asset owners for business response plans
Support compliance audits (client and regulatory standard audits including but not limited to PCI
DSS ISO 27001 and SOC 2 Type II)
Help maintain the SOC team performance metrics (SLAs and KPIs)
Contribute to the effectiveness of SOC processes
Will take part in containment during security incidents
Tune existing use cases to improve accuracy
Basic knowledge of malware analysis
Required Qualifications:
Familiarity with system logs and what it means
Must display enthusiasm and interest in Information Security
Excellent customer service skills with the ability to communicate effectively with both technical
and non technical stakeholders
Preferred hands-on experience in Security Operations Center
2 years working in Information Security field or education in place of experience
Experience with SOC team and processes
Knowledge and experience in SOC best practices
Strong knowledge of SIEM and EDR monitoring incident management
Knowledge in Firewall monitoring and incident management
Knowledge in Cloud monitoring incident monitoring
Knowledge in monitoring DLP alerts
Has technical foundations on network technologies Windows and Linux operating systems Web
application technologies and Cloud technology
Knowledge in Threat Hunting and Forensic Analysis
Risk Management skills
Vulnerability Management skills is a plus
Great attention to details curious and inquisitive
Team player
Technical writing skill is a PLUS
Experience in leading a team lead role is a PLUS.
Willing to work in different shifts
Education / Certifications:
Bachelors degree in IT or related fields (preferred not required)
Information Security related certifications is a plus
Work Location / Work Schedule / Travel:
Hybrid (Colombia)
How We Partner To Protect You: TaskUs will neither solicit money from you during your application
process nor require any form of payment in order to proceed with your application. Kindly ensure that you
are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of
life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and
equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to
opportunities. If you need reasonable accommodations in any part of the hiring process please let us
know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL
We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL Experience:
IC
Full-Time