Engagement Officer
Engagement Officer
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$ 73172 - 80554
1 Vacancy
Job Description
About the role
The Engagement Officer is responsible forthe delivery and continuous improvement of high-quality customer service and marketing of activities. Focussing on efficient and effective intake and engagement of prospective participants the role will lead to measurable sustainable growth in the service. With a focus on building strong positive relationships and teamwork both internally and externally.
Key Responsibilities:
- Work with all new incoming enquiries to conversion and onboarding prepare data for reporting establish community connections with key stakeholders.
- Attend sector meetings and events to promote our services.
- Compare the marketplace and suggest strategies to improve business visibility and growth.
About You
We are looking for someone with:
- Current C Class Drivers License
- Previous experience in this role or similar roles.
- It would be preferred but not essential for applicants to have aCertificate 4 or equivalent in marketing/promotions.
- Proven results in achieving financial growth
- Previous experience developing and applying innovative and flexible engagement/marketing methods
- Experience working with people from a diverse background
- Demonstrated ability to set goals and achieve them within a specific timeframe
- Excellent written and verbal communication skills and ability to tailor communication to suit individual needs
- Self-driven with the ability to generate new contacts whilst also working as part of a team
- Intermediate to high IT skills including Microsoft suite of products and other applications
Whats on offer
Permanent Full-Time
We are offering an attractive remuneration from $73172 to $80554 plus 12% superannuation.
In addition City of Parramatta also offer excellent employee benefits which include:
- 14 weeks paid parental leave
- Access to Long Service Leave after 5 years
- Central Parramatta location (Public transport at our door discounted parking)
- Significant leave benefits (up to 12 days flexi-time 3 additional leave days at Christmas 15 days sick/personal leave 2 days health and wellbeing leave per year)
- Learning and development opportunities
- Health and Wellbeing programs (Fitness Passport flu shots etc.)
Want to know more
Further information regarding the requirements of this role can be found in the attachedPosition Description.
Alternatively for a confidential discussion please contactMaree Burke on (02)or email
How to apply
Candidates must apply online please attach a cover letter answering the following questions:
- Provide examples of how you have worked with individuals from diverse backgrounds and cultures
- What achievements demonstrate your ability to drive financial growth or meet revenue targets
- How have you developed and applied innovative flexible engagement or marketing strategies in previous roles
- What is your level of IT proficiency and what software applications (such as Microsoft Office) are you confident in using
Applications close 9pmSunday 7th September 2025and will not be accepted through any other medium.
This position requires the preferred candidate to undergo a Criminal History Records check.
This position requires the preferred candidate to undertake a Pre-Employment Medical Check which also includes a Drug and Alcohol test
The City of Parramatta supports a Drug and Alcohol-free working environment and employees may be subject to random testing as a result.
Inclusion Diversity and belonging lies at the heart of how we recruit at the City of Parramatta. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills experiences and backgrounds. We invite candidates of all ages people with disability Aboriginal and Torres Strait Islander Peoples women ADF veterans LGBTIQA and other culturally diverse groups. We are committed to making reasonable adjustments to provide a positive barrier-free recruitment process and supportive workplace.
Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
