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Salary Not Disclosed
1 Vacancy
Job Description
The Learning and Development Practitioner coordinates and facilitates learning and development initiatives across the company. This position assist with all activities related to the leaning and development lifecycle.
Key roles and responsibilities
- Use needs assessment tools to determine effectiveness of proposed learning and development programs
- Interact with functional department to develop specifications for content of courses
- Prepare and implement lesson plans including the method media and documentation to be presented
- Instructs participants in classroom or virtual lectures
- Conduct follow up to determine applicability of course
- Schedule and coordinate learning and development interventions in line with annual training goals and targets
- Collect data and present management with information reports on learning and development initiatives
- Ensure that all learning and development interventions and/or initiatives are alignment to company policies and procedures
- Responsible for enhancing the learning and development experience at the company through the facilitation of internal learning training initiatives and platform
- Apply and implement the best learning and development methodologies through the learning and development lifecycle
- Keep abreast of current trends and best practices
- Ensure learning and development material is relevant accurate and fit for purpose
- Provide tailored coaching support in partnership with business operations to drive and support the achievement of key performance areas
- Assist with the preparation of the training and development plan
- Administer regular detailed needs assessments and skills audits to identify skills deficits
- Work with internal stakeholders to produce programmes that are satisfactory to all relevant stakeholders in the company
- Implement effective induction programmes for new employees
- Monitor and review progress of trainees through questionnaires and discussions
- Ensure that statutory training requirements are met
Knowledge skills and attributes:
- Possess the ability to implement and articulate learning and development strategies
- Solid facilitation and presentation skills
- Excellent verbal and written communication skills
- Possess the ability coach mentor and develop others
- Display client service orientation
- Ability to conduct a thorough needs assessment to gauge learning and development needs
- Strong research presentation and reporting skills
- Interpersonal skills that enable working with people at all levels of an organisation
- Initiative and the ability to offer new ideas
- Strong team working skills and a collaborative approach to learning both face-to-face and remotely
- Ability to work under pressure and meet deadlines
- Must have Matric
- Must be prepared to work rotational shifts starting from 3pm within the international space.
Education and training:
- Degree in learning and development specialisation
- Relevant certification
Experience:
- At least 3 4 years experience in a Learning and Development Practitioner position
- Demonstrated success providing learning and development expertise
- Proven experience boosting the companys morale growth and efficiency through training
- Experience communicating at all levels
- Should possess knowledge in the following sectors Utilities and broadband Home Security and Motor insurance/Car tracker industry.
- Should have experience working with international Clients USA and Australia
Required Experience:
Junior IC
Employment Type
Full-Time
