drjobs Product Manager – Customer Insights AI

Product Manager – Customer Insights AI

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1 Vacancy
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Job Location drjobs

Ho Chi Minh City - Vietnam

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

We are an AI Fintech company specializing in assessing credit profiles of consumers in emerging markets combining pioneering AI with large alternative data 2020 we reached our ambitious milestone of credit profiling 1bn consumers spanning 4 countries - Vietnam Indonesia India & the Philippines - and building a platform for the wider industry and the financial services industry in particular to provide the un & under served access to credit. At the core of this initiative has been our strict and unwavering adherence to the norms of consumer data privacy and consumer data rights.

But were not satisfied as we embark on the next leg of our journey to deliver 100 million credit lines to consumers in our markets. Although this goal is ambitious we truly believe that by harnessing the power of AI & Big Data we can deliver financial access at an unprecedented scale.

As a firm were audacious problem solvers motivated by our impact on society. We deeply espouse the values of ownership of our actions and initiatives integrity in all we do and agility in execution.

We place great importance on doing what is right what is best and what is innovative. And we seek people to champion these values and beliefs as we grow. Come join our team if you are smart driven and want to make a difference in the world with the most advanced and fascinating technology. We can satisfy your desire to explore new territory and give you the runway to make big impacts.

How you will make an impact in this role

You will leverage AI capabilities to generate deep consumer insights informing strategic customer contact and service improvements. By developing AI-driven consumer profile analysis you will provide actionable insights that enhance decision-making processes. Your contributions will ensure that Kompatos strategies are data-driven and aligned with compliance standards.

Responsibilities

  • Leverage AI capabilities to generate deep consumer insights for strategic improvements.
  • Develop and prioritize enhancements for AI-driven consumer profile analysis and ranking.
  • Drive the creation of actionable insights to improve next-contact decision-making.
  • Work closely with analytics and engineering teams to enhance consumer data interpretation.

Requirements

  • Customer empathy first principle problem solving and extreme ownership.
  • Ability to generate actionable insights from consumer profiles.
  • Skills in integrating insights into decision-making processes.
  • Experience in developing and prioritizing enhancements for AI-driven consumer profile analysis.
  • Ability to drive the creation of actionable insights for next-contact decision-making.
  • Collaboration skills to work closely with analytics and engineering teams.

What we offer

Join our team and enjoy:

  • Competitive compensation package including 13th-month salary and performance bonuses
  • Comprehensive health care coverage for you and your dependents
  • Generous leave policies including annual leave sick leave and flexible work hours
  • Convenient central district 1 office location next to the metro station
  • On-site lunch with multiple options including vegetarian
  • Grab for work allowance and fully equipped workstations
  • Fun and engaging team-building activities sponsored sports clubs and happy hour every Thursday
  • Unlimited free coffee tea snacks and fruit to keep you energized
  • An opportunity to make a social impact by helping to democratize credit access in emerging markets


About us

Trusting Social an AI Fintech pioneer assessed 1bn consumers across 4 countries revolutionizing credit access. Our unwavering commitment to consumer data rights drives our journey to provide 100 million credit lines in emerging markets. With AI & Big Data we aim to deliver unprecedented financial access. As audacious problem solvers we champion ownership integrity and innovation. Join us if youre driven to impact society embracing advanced technology to make a difference. We offer a platform for exploration and impactful contributions. If youre ready to innovate and drive change come be a part of our team.

For more information about us please visit our website


Required Experience:

IC

Employment Type

Full-Time

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