Technical Writer III
Technical Writer III
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Job Description
Location: Lansing MI (Hybrid 2 days onsite per week)
Duration: Long-Term Contract
Client: Department of Health and Human Services (DHHS)
We are seeking a highly skilled Senior Technical Writer with a minimum of 12 years of IT and documentation experience to support the Department of Health and Human Services (DHHS). The candidate will be responsible for developing editing and maintaining high-quality technical documentation user manuals system guides process workflows and training materials. This role requires strong collaboration with business analysts developers testers and program stakeholders to ensure all documentation is clear accurate and compliant with state and federal standards.
- Develop organize and maintain technical documentation including system manuals process guides functional specifications and user instructions.
- Translate complex technical concepts into clear concise and user-friendly documentation for both technical and non-technical audiences.
- Work closely with business analysts developers QA testers and project managers to capture system requirements and workflows.
- Create and update standard operating procedures (SOPs) training materials and quick reference guides.
- Ensure all documentation complies with DHHS standards accessibility requirements and state/federal regulations (HIPAA PHI etc.).
- Manage document repositories and maintain version control.
- Facilitate review sessions with stakeholders to validate accuracy and completeness.
- Support user acceptance testing (UAT) by preparing test documentation checklists and training materials.
- Minimum 12 years of professional experience as a Technical Writer Business Analyst or similar IT documentation role.
- Proven ability to create technical manuals training materials and system documentation for large IT projects.
- Strong knowledge of SDLC Agile and Waterfall methodologies.
- Proficiency with documentation tools such as MS Word MS Visio Confluence Jira SharePoint or equivalent.
- Exceptional writing editing and proofreading skills with attention to detail.
- Strong collaboration and communication skills to work with technical and non-technical stakeholders.
- Ability to work onsite 2 days per week in Lansing MI.
- Prior experience working with Department of Health and Human Services (DHHS) or other public health/government agencies.
- Familiarity with healthcare IT systems Medicaid or case management solutions.
- Knowledge of compliance standards such as HIPAA and PHI
Employment Type
Full-time
