Technical Business Analyst
Technical Business Analyst
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Job Description
As specialists in Avaloqs Web Banking platform we are responsible for developing improving and maintaining technical modules for clients around the world. We use agile methods to manage all aspects of our Web Banking offering making the most of the Avaloq Core Platform and adjusting our product to meet changing market needs. You will join a diverse international team based in several locations.
We are looking for a dedicated and skilled technical business analyst to handle requirements analysis solution validation and implementation tasks. Because our team also maintains the modules and components we currently manage you will need to analyse reported client issues check their validity and work with the team to find possible solutions.
Teamwork is very important to us both within our team and across the organisation. We are therefore looking for someone who can work independently but also enjoys working closely with others.
Responsibilities:
- Assess and address issues or requests from both clients and internal teams and when appropriate manage client communications using our customer-facing ticketing tools
- Write well-described tickets for the team to handle in our software development cycle
- Collaborate with other teams within the domain when there are cross-functional topics
- Understanding and document complex technical patterns together with our Documentation Team and Software Architects
- Writing and contributing to Solution documents to clarify technical data flow between different systems
Qualifications :
- Experience in Business Analysis
- Excellent technical writing skills
- Experience in Software Engineering scripting in any procedural programming language
- Proficiency in SQL (any standard)
- Self-motivated proactive and structured working method with a passion for learning
- Excellent written and communication skills when working with internal and external teams
It would be a real bonus if you have
- University degree in Computer Science / Engineering / Mathematics / Economics or equivalent
- Experience with Avaloq or other banking systems
- Experience with microservices (Kubernetes OpenShift Docker)
Additional Information :
We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.
In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.
We hire compensate and promote regardless of origin age gender identity sexual orientation or any other fantastic traits that make us all unique we have done our best to write this advert in an inclusive and neutral way.
Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies and any unsolicited candidate submissions will be exempt from any payment expectations.
#LI-Hybrid
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
