HR Operations Manager

HR Operations Manager

Reporting to: Chief People & Culture Officer
Direct Reports: 1 2 HR colleagues
Location: Hybrid / Cardiff (min 1 day per week) with regular travel to offices across South Wales and Gloucestershire
Type: Full Time Permanent Role Interim opportunity also available for this role

We re looking for a people-focused HR Operations Manager to join our values-led high-impact team. You ll lead smooth efficient HR operations support employee relations and shape policies that put the colleague experience first.

This is a strategic yet hands-on role embedding our values driving engagement and wellbeing and ensuring people processes are clear fair and kind. You ll oversee compliance with employment law and SRA standards guide a small team and sit on the Compliance Board to help manage key risks.

Since 1898 Redkite Solicitors has proudly served individuals families and businesses blending deep-rooted tradition with a forward-thinking approach. Guided by our values of integrity approachability and exceptional service we re committed to making a lasting difference in the lives of those we represent. If you re ready to grow your legal career while making a tangible impact we d love to hear from you.

What will you be doing

• Lead HR operations oversee smooth delivery of core services line-manage a small team and guide complex employee relations with fairness and compliance.
  
• Shape people policies create clear people-centred policies and processes that reflect our values while ensuring compliance with employment law and SRA standards.
  
• Use data for impact analyse HR data to spot trends risks and opportunities turning insight into actions that shape strategy and decision-making.
  
• Drive culture and engagement champion our values lead wellbeing and engagement initiatives and embed inclusive practices across all offices.
  
• Support learning and growth deliver impactful training on key people topics and partner with stakeholders to build capability across the firm.
  
• Be a trusted partner build strong relationships with leaders influence decisions with insight and sit on the Compliance Board to address people-related risks.
  

Who we re looking for

You ll be an experienced HR professional who thrives on making things better for people and the business. With a strong grounding in employment law and best practice you ll bring both credibility and curiosity to the role.

• A senior HR generalist from legal or professional services confident handling complex ER and mentoring team members.
  
• Someone who doesn t just report on data but digs into it spotting trends turning insight into action and shaping strategy
  
• Analytical and solutions-focused able to turn complex data into clear people-first recommendations.
  
• Passionate about creating an exceptional colleague experience and driving continuous improvement.
  
• An excellent communicator and influencer who can build strong trusted relationships at every level.
  
• Tech-savvy with the ability to use HR systems to simplify and streamline processes
  
• Above all values-driven leading with kindness empathy and a commitment to making Redkite a great place to work.
  

What is in it for you

We re committed to creating a supportive inclusive and high-performing legal team. You ll be joining colleagues who are not only legally excellent but also commercially astute and down-to-earth. We value trust boldness excellence and teamwork and we want you to thrive as part of that.

25 days annual leave entitlement

Holiday buy and sell scheme

Contributions to gym membership

Flexible working considerations

Career development

Redkite rewards scheme

If you re interested in this role please send your CV and covering letter to

At Redkite we are committed to creating a diverse inclusive and supportive workplace where everyone is valued. We welcome applicants from all backgrounds including gender race ethnicity sexual orientation disability age religion and neurodiversity. We are dedicated to providing reasonable adjustments throughout the recruitment process and beyond to ensure all employees can thrive. We believe that diversity strengthens our team and helps us better serve our clients.