We are seeking a highly skilled and professional Butler to join our luxury hospitality team in Jeddah Saudi Arabia. As a Butler you will be responsible for providing exceptional personalized service to our VIP guests ensuring their stay is nothing short of extraordinary.
- Greet and escort VIP guests upon arrival and departure providing a warm and professional welcome
- Deliver personalized check-in and check-out experiences in-room or in the lounge
- Manage guest luggage including unpacking and packing services as well as handling laundry and pressing requests
- Coordinate dining spa transportation and other guest services according to individual preferences
- Maintain detailed guest profiles including preferences and special requests
- Collaborate with various departments (Housekeeping Room Service Concierge) to ensure seamless service delivery
- Prepare guest rooms and suites with personalized amenities welcome drinks and special touches
- Maintain cleanliness and organization in the Butler pantry and working areas
- Promptly respond to guest inquiries and requests with professionalism and efficiency
- Uphold the highest standards of confidentiality and security regarding guest information
- Anticipate guest needs to provide a tailored and exclusive experience
- Facilitate smooth communication throughout the guests journey from pre-arrival to post-departure
- Demonstrate knowledge and respect for local Saudi Arabian customs and etiquette
Qualifications :
- Minimum of 2 years of experience as a Butler or in a similar role within a 4-5 star luxury hotel or resort
- Strong command of English; basic Arabic language skills preferred
- Excellent grooming etiquette and interpersonal communication skills
- Robust organizational abilities and capacity to multitask effectively
- Knowledge of Butler service standards (e.g. Forbes LQA) preferred
- High attention to detail and strong problem-solving skills
- Professional demeanor with a genuine passion for hospitality and service
- Ability to maintain utmost discretion and confidentiality at all times
- Flexibility to work various shifts including weekends and holidays
- Familiarity with Middle Eastern hospitality standards
- Knowledge of local customs and etiquette in Saudi Arabia
- Adaptability to work in a culturally diverse environment
- Strong time management and prioritization skills
Additional Information :
- Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
Remote Work :
No
Employment Type :
Full-time