Vision Receptionist
Vision Receptionist
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1 Vacancy
Job Description
Vision Receptionist - PART TIME/EVENING
Brooklyn NY 11218
PartTime: Su
Vision Receptionist - PART TIME/EVENING
Brooklyn NY 11218
$23 hourly (no benefits)
PartTime: Sundays - 8:30am to 4:30pm
Monday to Thursday - 3:00pm to 7:00pm
Position Summary:
The Vision Receptionist is the first point of contact for patients entering the Vision Department. This role is essential to maintaining an efficient patient flow and providing excellent service at the front desk. Responsibilities include appointment coordination insurance verification and ensuring an organized and welcoming reception area.
Key Responsibilities:
Front Desk Operations:
Verify insurance coverage prior to scheduled appointments
Greet and check in patients upon arrival verifying personal and insurance information and collecting co-pays or payments
Check out patients after their visit schedule follow-up appointments and set recall reminders as needed
Scheduling & Communication:
Place reminder calls two days prior to each scheduled vision appointment
Answer incoming calls professionally and schedule or reschedule appointments as needed
At the end of each week follow up with patients who missed or canceled appointments to reschedule
Patient Experience & Department Support:
Maintain a clean organized and welcoming waiting area
Alert the Vision Coordinator to any issues concerns or patient complaints
Provide general assistance to support patient satisfaction and departmental efficiency
Qualifications:
High school diploma or equivalent
Prior experience in a medical office or patient-facing administrative role preferred
Excellent verbal communication and customer service skills
Attention to detail and ability to manage multiple tasks in a fast-paced setting
Familiarity with insurance verification and appointment scheduling systems a plus
Email:
ndays - 8:30am to 4:30pm
Monday to Thursday - 3:00pm to 7:00pm
$23 hourly (no benefits)
Position Summary:
The Vision Receptionist is the first point of contact for patients entering the Vision Department. This role is essential to maintaining an efficient patient flow and providing excellent service at the front desk. Responsibilities include appointment coordination insurance verification and ensuring an organized and welcoming reception area.
Key Responsibilities:
Front Desk Operations:
Verify insurance coverage prior to scheduled appointments
Greet and check in patients upon arrival verifying personal and insurance information and collecting co-pays or payments
Check out patients after their visit schedule follow-up appointments and set recall reminders as needed
Scheduling & Communication:
Place reminder calls two days prior to each scheduled vision appointment
Answer incoming calls professionally and schedule or reschedule appointments as needed
At the end of each week follow up with patients who missed or canceled appointments to reschedule
Patient Experience & Department Support:
Maintain a clean organized and welcoming waiting area
Alert the Vision Coordinator to any issues concerns or patient complaints
Provide general assistance to support patient satisfaction and departmental efficiency
Qualifications:
High school diploma or equivalent
Prior experience in a medical office or patient-facing administrative role preferred
Excellent verbal communication and customer service skills
Attention to detail and ability to manage multiple tasks in a fast-paced setting
Familiarity with insurance verification and appointment scheduling systems a plus
Email:
Employment Type
Full Time
