MGH Unit Coordinator | Neuro-Intensive Care

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Neuroscience Intensive Care Unit is seeking an medical admin professional with Weekend Day shift availability.

Lunder 6 is a 22-bed adult Neuroscience ICU that cares for critically ill patients who have a range of neurological diagnoses such as neurotrauma status epilepticus stroke and spinal cord injury.


Schedule
Every Saturday and Sunday (7am-3:30pm Days Shift)
Must do rotating Holiday schedule

Preferred applicants for this position must be able to provide shifts every Weekend Days in order to be considered for this opportunity.


What do we have to offer

Work/Life: Weekly Salary paid training discount MBTA and market-leading shift differential on evening nights weekends for candidates seeking a balance to thrive professionally and personally.

Growth: Career and skills development programs available as well as an opportunity to work administratively in medicine or to start a career in medical administration.

Award Winning: #1 Best Regional Hospital and on Americas Best Hospital in Boston Massachusetts from U.S. News Best Hospitals for 2024-2025.

Employee-centric: As the #1 employer in Massachusetts our full benefits perks childcare coverage options and retirement programs are industry-leading and centered around your importance to this field.

Job Summary

Summary
Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit functioning as the liaison between the patient visitors and the clinicians. Expected to effectively organize priorities complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department. This position does not require Patient Care.

Essential Functions*
* Performs clerical and other duties to assist in the general administration of the floor or unit.
* Greets and interacts with patients families visitors and coworkers in person and via communication tools in a professional manner.
* Receives prioritizes organizes and manages information at the central nursing station and throughout the unit.
* Schedules consultations tests procedures and patient transport to other departments.
* Enters into electronic medical record accurate and timely information about admissions discharges and transfers to facilitate efficient patient throughput.
* Contacts ancillary service departments to obtain equipment services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
* May assist manager with payroll duties or scheduling of staff or supervision of unit secretaries. Duties may vary by department.

Education
High School Diploma or Equivalent required or Associates Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree
No

Experience
administrative support experience 2-3 years required

Knowledge Skills and Abilities*
* Proficiency with office procedures and equipment i.e. filing copying scanning printing and faxing.
* Proficiency in MS Office.
* Ability to proofread and edit written documents.
* Ability to use phone system.
* Managing ones own time and the time of others.
* Strong verbal & written communication skills.
* Strong interpersonal written and oral skills.
* Ability to use standard office equipment.
* Familiarity with medical terminology.

Onsite

273 Charles Street

16

Regular

Day (United States of America)

Pay Range

$18.22 - $26.06/Hourly

Grade

3

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework