ICT Coordinator

Envalior a burgeoning global leader in engineering materials is looking for a dynamic Account Manager to join our innovative team. With a rich heritage encompassing over a century of combined expertise we are on a mission to provide novel solutions that meet the challenges of todays world. Our unique portfolio combines the strengths of DSM Engineering Materials and LANXESS High Performance Materials creating significant value for our customers and society at large.

As an ICT coordinator you will play a vital role in ensuring that end-users are well equipped and instructed in the optimal usage of IT workplace and infrastructure services. You will be responsible for adequate support effectiveness. and efficiency of the applications for end-users.

Join us as we embark on this exciting journey and take the opportunity to influence change and shape the future of engineering materials.

The main key areas of accountability and responsibility are divided in 7 areas:

1. Responsibilities within ICT usage for ensuring that end-users are well equipped and instructed in the optimal usage of IT workplace and infrastructure services

2. Responsibilities to engage Business Partner and Business Management organization to receive adequate support from Site Management for the appointment and resource availability of local resources or business contact persons.

3. Responsibilities to investigate opportunities to improve the effectiveness and efficiency of the ICT common office environment and/or local business applications for end-users.

4. ICT Service Exceptions

5. ICT Communication

6. ICT Service and Process Management

7. On-site support activities

Skills :

• Knowledge of operational ICT procedures and processes regarding the delivery of contracted services is essential;
• Knowledge of ICT Technical Infrastructure;
• Knowledge/understanding of Business use of Enterprise applications (SAP CRM Documentum) administrative applications and technical (manufacturing and research) applications;
• Knowledge of business needs and practices related to the use of ICT resources and services;
• Knowledge of the System Management tool Remedy for ticket handling and other tools like Portal Vendor databases reporting tools;
• Information Technology Infrastructure Library service delivery knowledge preferably ITIL foundations;
• Basic Project Management skills preferably PRINCE2 Foundation.
• Strong service delivery skills;
• Strong problem solving skills;
• Strong social interaction skills;
• Strong communication skills on operational and tactical level (in English and the language of the region/site);

Team player who fosters teamwork in a global multicultural and virtual context (cultural sensitivity).

WHY ENVALIOR

Working for ENVALIOR means the opportunity to really contribute to improve peoples lives and solving the challenges of todays world. Challenging jobs career opportunities and an inspiring environment allow you to enhance your personal development. Envalior recognizes that the on-going success of the company depends on the continued development and engagement of our employees and pursues a fair and competitive remuneration policy recognizing individual and team competencies and performance.

Competitive Compensation:

Join us at Envalior and enjoy competitive compensation packages inclusive of a global bonus program and individual performance bonuses ensuring your hard work is recognized and rewarded.

Comprehensive Benefits:

Your well-being matters to us. At Envalior we provide an array of benefits supporting your financial security health and overall well-being. This includes retirement plans health programs life insurance and comprehensive medical care.

Work-Life Balance & Flexibility:

Maintain a healthy balance between work and personal life with Envaliors commitment to supporting your schedule.

Training & Development Opportunities:

At Envalior your growth matters. We encourage and invest in your professional and personal development. We support our employees in their growth and personal development through ongoing investment in their knowledge and skills via training coaching and mentoring.

Diversity & Inclusion:

At Envalior our people drive our success so its only right that we provide a diverse and inclusive working environment and foster a culture of belonging openness and respect. We value diversity as a cornerstone of our success. We are committed to nurturing and empowering every individual to reach their full potential.

APPLY NOW!

Ready to pioneer change with Envalior Join us in our mission to drive innovation sustainability and excellence. Apply today and become a part of our transformative journey towards a more sustainable future.

Submit your application online by sending your CV and motivation letter in English through our career portal. If you have any questions feel free to connect directly with our recruiter

Envalior is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.

If you need assistance or an accommodation due to a disability you may contact us

OUR HERITAGE

With a combined heritage of over 100 years Envalior brings together two established global materials players: DSM Engineering Materials and LANXESS High Performance Materials. Our unique combined portfolio of longstanding material- application- and design expertise enables our customers to develop and launch sustainable future-proof designs. Envalior is the brand new materials powerhouse that was Launched in early 2023.

We aim to be a global leader in sustainable and high-performance engineering materials. We imagine the future by shaping the world of today and tomorrow. Were conscious that this is both a privilege and a responsibility so when we imagine the future were guided by our key values to help us create a better world.

Our Compensation Package

• Health Care Plan (Medical Dental & Vision) starting on first day

• Retirement Plan (401k IRA)
• Life Insurance (Basic Voluntary & AD&D)
• Paid Time Off (Vacation Sick & Public Holidays)
• Family Leave (Maternity Paternity)
• Short-Term & Long-Term Disability
• Training & Development
• Wellness Resources
• Stock Option Plan

Required Experience:

IC