DEPARTMENT OF VETERANS SERVICESFor Veterans and those who care for them. |
ADMISSIONS COORDINATOR
Job Location: |
Arizona State Veterans Home - Flagstaff
2100 North Gemini Road
Flagstaff AZ 86004
Posting Details: |
Salary: $21.8680 to $24.5850 (DOE)
Grade: 18
Closing Date: August 29 2025
Job Summary: |
Would you like to be part of an amazing team that helps veterans thrive At the Arizona Department of Veterans Services (ADVS) we are committed to serving and honoring veterans service members and their families by ensuring that they receive the highest quality services so they can thrive for a lifetime!
We are looking for an outstanding Admissions Coordinator.
Your rewards:
The opportunity to receive a pension and healthcare benefits for a lifetime!
Generous paid time-off benefits
Wellness employee assistance programs and so much more!
Your Contribution:
Provide the highest quality support services to veterans
Participate in facility meetings training sessions and the implementation of the Arizona Management System (AMS) to achieve continuous improvement and efficiency
Use and develop your potential within a supportive team environment
Job Duties: |
- Accepts admission calls/inquiries
- Meets with referral sources family members/responsible parties and applicants interested in nursing home placement
- Conducts facility tours
- Provides prospective residents with pre-admission packets
- Completes Admission Screening Checklist
- Determines need for nursing home level of care and ability to cover cost
- Upon receipt of application and supporting documents or forms reviews information for completeness
- Works with applicants to complete/obtain information required for admission to include DD214 proof of freedom from tuberculosis proof of payer and other clinical and financial information deemed necessary by the Admissions Committee
- Compiles organizes and presents applications to the Admissions Committee for approval
- Maintains data on census (inquiries admissions discharges referral sources)
- Maintains required records
- Prepares and distributes reports. Attends meetings and completes required in-service training
- Participates in special projects as assigned by the Administrator
- Visits and otherwise communicates with current and potential referral sources to provide education regarding benefits available to veterans and to market ASVH services
- Presents ADVS/ASVH information to potential customers and to a variety of audiences
- Reports inquiries community contacts hospital visits and number of tours given along with disposition of each to Administrator on a weekly basis
- Distributes completed admission paperwork to various departments to ensure timely billing placement of documentation in medical chart and continuity of care
- Remains actively involved in AMS processes such as huddle boards problem solving Job Breakdown Sheets success tracking and standardized work
- Participates fully in the QAPI process our Quality Assurance and Performance Improvement program mandate by CMS which incorporates AMS
Knowledge Skills & Abilities (KSAs): |
- Medical terminology
- Medical conditions associated with residents of long-term care/ skilled nursing facility
- Federal and state benefits available to veterans
- Reimbursement systems used by the facility in obtaining payment for care provided
- Community resources that may be used as potential referral sources
- The veteran community
Skills in:
- Verbal and written communication skills
- Active listening skills
- Assessing medical and behavioral conditions to determine eligibility for services
- Understanding and describing various reimbursement systems to consumers
- Gathering organizing and analyzing information
- Public speaking/presentation skills
- Evaluating developing and implementing marketing strategies
- Preparing a variety of marketing and informational materials
Ability to:
- Speak and write clearly concisely and effectively
- Deal with varied emotional states of potential residents/family members
- Provide supportive information to families that might be in crisis
- Establish and maintain effective working relationships
Selective Preference(s): |
Experience in admissions within in a long-term care/skilled nursing facility
Pre-Employment Requirements: |
- Ability to obtain and retain a valid AZ DPS Fingerprint Clearance Card
- Ability to drive in the course of State business. Requires possession of and ability to retain a current valid state-issued drivers license.
- Current Negative Tb skin test (Mantoux skin test) within the last 6 months or a written statement from a physician Physicians Assistant or a Registered Nurse practitioner indicating freedom from tuberculosis if in the past has had a positive skin test or tuberculosis
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits: |
The Arizona Department of Veterans Services offers a comprehensive benefits package to include:
- Sick leave
- Vacation with 10 paid holidays per year
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Health and dental insurance
- Retirement plan
- Life insurance and long-term disability insurance
- Optional employee benefits include short-term disability insurance deferred compensation plans and supplemental life insurance
Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page
Retirement: |
Positions in this classification participate in the Arizona State Retirement System (ASRS).Please note enrollment eligibility will become effective after 27 weeks of employment.
Contact Us: |
If you have any questions please feel free to contact Paul Sharp at or for assistance.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
Required Experience:
IC