The Logistics Infrastructure team is looking for a dynamic and experienced individual to perform a role as Logistics systems support. The Infrastructure team governs data systems and processes related to the Logistics team. The successful candidate will be a subject matter expert (SME) of logistics systems including but not limited to real-time track and trace transportation management and service levels management systems. Representing the logistics team regionally and cross-functionally on the relevant systems in a fast-paced environment the candidate will need to demonstrate robust system knowledge a data analytic skillset and be the go-to person for system-related queries across internal functions and with external partners. As the role is dynamic and evolves with our ever-growing business environment the candidate is expected to continuously adapt and learn new skills/ system knowledge. Core responsibilities include but are not limited to: - Execution focus Provide support to systems maintenance during business as usual (BAU) and peak periods. Support system issue resolution and timely updates to stakeholders. - Project focus Translate business requirements into system setup as well as propose system/process enhancements to enhance supply chain efficiency or customer experience. Successful candidates need to participate in capital projects from the business requirement stage till implementation. This includes playing a key role in User Acceptance Testing (UAT) and advising on these projects.
Bachelors Degree or equivalent
Minimum 2 to 3 years of experience in a logistics-related industry with exposure to logistics systems including but not limited to shipment tracking transportation management service levels management and business reporting/ Business Intelligence tools. Ability to understand coding language(s) preferred.
Basic knowledge of SAP or equivalent ERP systems.
Experience in data analysis tools (e.g. Tableau SQL etc.).
Experience in project management with agile methodology.
Ability to understand and translate between system and operational requirements.
Good interpersonal communication skills in both written and oral formats.
Effective time management ability to multitask.
Sense of urgency and persistence in resolving urgent production issues and an insatiable drive to understand root causes of issues; needs to be a creative thinker for solutions related to these issues to pursue enhancements fixes and better operating processes.
Adaptable flexible and open-minded to work in a dynamic fast-paced environment that undergoes constant change.
Not afraid of change willing to take on new systems programs or skills as required by the business; a can-do positive attitude and a thirst for personal growth.
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