Community Resources Specialist
Community Resources Specialist
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Job Description
Hiring Range $16.50 - 17.90hour
FLSA Status: Non-Exempt
Community Resources Specialist General Description
This position is responsible for coordinating a variety of internal and community resources to assist patients. This includes assisting with completion of various applications including but not limited to community resources (transportation housing food and/or medication) and various other programs. This will include working with medical providers community partners local agencies and state organizations.
Mission & Value Statements
The mission of Salina Family Healthcare Center is to serve our community at the crossroads of compassionate healthcare and professional education.
Salina Family Healthcare Center is guided by the following fundamental values:
- Excellence;
- Innovation;
- Access;
- Teamwork;
- Social justice;
- Education;
- Ethics & integrity;
- Patient-centered.
Community Resources Specialist Essential Duties
- Assist in the development and implementation of organizational care coordination quality improvement initiatives outreach and community resources initiatives.
- Coordinate care by serving as the advocate and resource for the patient and build effective relationships within the community and across the continuum of care.
- Consult with community partners to provide support services and resources.
- Complete daily follow-up calls to patients who visited the Emergency Room.
- Process the Social Determinants of Health screenings.
- Keep comprehensive records of clients progress throughout the process including documentation of phone calls office visits and referrals.
- Work collaboratively with clinical teams to promote continuity of patient care.
- Meets the requirements and competencies to be designated as a community health worker as outlined by the supervisor.
- Maintain working knowledge of local resources.
- Complete all job functions observing confidentiality and HIPAA requirements.
- Attend staff meetings as assigned.
- Perform other duties assigned.
Community Resources Specialist Skills Required
- Ability to establish and maintain effective working relationships with staff patients and the public.
- Knowledge of HIPAA privacy rules.
- Excellent interpersonal verbal and written communication skills with the ability to clearly and concisely communicate with staff patients insurance companies and vendors.
- Ability to work well under pressure manage multiple tasks and prioritize workload.
- Effective and efficient time management including arriving to work prepared and on-time and timely completion of work.
- Computer literacy and ability to read and comprehend written information.
Community Resources Specialist Education and Experience
- High school diploma or equivalent;
- Bilingual Spanish/English with the ability to speak and read both languages fluently is preferred but not required;
- Valid Kansas Drivers license
- Current auto insurance
- BLS certification;
- Social and cultural sensitivity appropriate to ethnically and economically diverse patient and employee base.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
