Spanish Speaking Technical Support Agent in Porto
Spanish Speaking Technical Support Agent in Porto
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Job Description
Job Description
Are you tech-savvy and fluent in Spanish with a passion for problem-solving Step into the world of tech support for the worlds most renowned search engine in vibrant Lisbon Portugal!
Join a dynamic team gain international experience and develop your technical skills while enjoying full relocation support and a multicultural workplace in the heart of Europe.
About the company
Our partner is a multinational outsourcing company that makes business easier for the worlds most renowned brands by managing their customer support with utmost professionalism and customer orientation. Join a family of over 62000 highly motivated colleagues across 170 locations and 49 countries. Seize the opportunity to become part of a multicultural team a fast-paced environment and a diverse pool of dedicated projects with some of the best B2C and B2B brands worldwide!
What will you do
Provide Spanish-language technical support via phone chat and email
Resolve customer issues and document all case information
Ensure customer satisfaction across all support channels
Assist with pre-sales inquiries and technical troubleshooting
Handle customer escalations and follow documentation processes
Collaborate with technicians and update ticketing systems in English
Represent the company with a positive and professional approach
Candidate profile
Native-level Spanish (C2) and fluent in English
Customer support or Technical support experience is an advantage but not required
Excellent communication skills to simplify complex topics
- Patient proactive and team-oriented
Highly confidential with sensitive information
EU passport or valid residence permit
Employer offers
Competitive salary
Work from Lisbon or Porto
Private health insurance with dental plan (after 6 months)
Career growth and international opportunities
Multicultural work environment with colleagues from 15 countries
Modern Porto office
Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400 partners in over 40 countries we have successfully helped more than 5400 candidates secure their dream jobs.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
