HR Investigator, Worldwide Operations Centralized Investigation
HR Investigator, Worldwide Operations Centralized Investigation
Posted on :
25-08-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 57900 - 123800
Vacancy
1 Vacancy
Posted on :
25-08-2025
Job Description
At Amazon were working to be the most customer-centric company on earth. To get there we need exceptionally talented bright and driven people. If youd like to help us build the place to find and buy anything online this is your chance to make history. We are looking for a dynamic organized self-starter to join our Worldwide Operations Human Resources team as an HR Investigator supporting our US locations.
The central objective of the North America Centralized Investigation team is to thoroughly and expeditiously investigate all associate concerns in a fair unbiased and consistent manner.
The ideal candidate for this position has strong communication and interpersonal skills demonstrates an ability to earn trust dive deep and work successfully on a broad spectrum of employee and labor relations issues and business challenges.
Key job responsibilities
The HR Investigator will work proactively to:
Investigate highly sensitive HR and Employee Relations issues including: Conducting complainant witness and subject employee interviews; Analyzing data from various internal systems; Case adjudication; Proposing remedial action based on investigation findings; Production of completed investigation documentation
Independently manage assigned casework bringing investigations to closure rapidly and definitively
Design collect and analyze multiple levels of employee and stakeholder feedback
Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation
Analyze casework trends and produce strategic recommendations to the business to proactively address systemic issues
Partner to engage in continuous improvement initiatives
Partner in analysis and revision of people programs policies and practices to sustain a positive work environment for all WW Ops employees
Consult and collaborate with business partners Corporate ER teams Legal teams and 3rd Party Vendors on complex employee investigations
The individual also will work reactively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position.
Key job responsibilities
- A completed Bachelors Degree
- 5 years human resource generalist experience or HR investigations specialist experience
- Experience in conducting investigative fieldwork including complainant witness and subject employee interviews investigative data analysis and production of investigative documentation
- Experience supporting hourly employee client groups
- Experience in call center distribution center or manufacturing environments
- Preferred qualifications Advanced degree JD or other specialized training in labor/employee relations
- Evidence of career development and/or evidence of superior performance in previous roles
- Understanding of federal and state employment and labor laws Amazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $57900/year in our lowest geographic market up to $123800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
The central objective of the North America Centralized Investigation team is to thoroughly and expeditiously investigate all associate concerns in a fair unbiased and consistent manner.
The ideal candidate for this position has strong communication and interpersonal skills demonstrates an ability to earn trust dive deep and work successfully on a broad spectrum of employee and labor relations issues and business challenges.
Key job responsibilities
The HR Investigator will work proactively to:
Investigate highly sensitive HR and Employee Relations issues including: Conducting complainant witness and subject employee interviews; Analyzing data from various internal systems; Case adjudication; Proposing remedial action based on investigation findings; Production of completed investigation documentation
Independently manage assigned casework bringing investigations to closure rapidly and definitively
Design collect and analyze multiple levels of employee and stakeholder feedback
Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation
Analyze casework trends and produce strategic recommendations to the business to proactively address systemic issues
Partner to engage in continuous improvement initiatives
Partner in analysis and revision of people programs policies and practices to sustain a positive work environment for all WW Ops employees
Consult and collaborate with business partners Corporate ER teams Legal teams and 3rd Party Vendors on complex employee investigations
The individual also will work reactively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position.
Key job responsibilities
- A completed Bachelors Degree
- 5 years human resource generalist experience or HR investigations specialist experience
- Experience in conducting investigative fieldwork including complainant witness and subject employee interviews investigative data analysis and production of investigative documentation
- Experience supporting hourly employee client groups
- Experience in call center distribution center or manufacturing environments
- Preferred qualifications Advanced degree JD or other specialized training in labor/employee relations
- Evidence of career development and/or evidence of superior performance in previous roles
- Understanding of federal and state employment and labor laws Amazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $57900/year in our lowest geographic market up to $123800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Employment Type
Full-Time
Key Skills
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