Senior Director, BioAnalytical
Senior Director, BioAnalytical
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Job Description
Job Overview
Direct administer and coordinate activities of Laboratory operations in an assigned region. Responsible for
operational Profit & Loss (P&L) and the quality of services conjunction with Senior Vice President Global
Central Labs other regional general managers and global functional managers formulate short and long-term plans
objectives and policies.
Essential Functions
Manage operations for Laboratory operations in an assigned region to ensure operational profitability and the
delivery of quality services to clients.
Focus on customer satisfaction and ensure activities are put in place to maintain and improve customer satisfaction
levels. Interact with clients to address clients operational issues and ensure satisfaction with services.
Develop policies practices and standards to minimize and manage business risk to the Company and customers.
Develop monitor and implement regional budgets and pricing programs. Maintain financial oversight of operations in
assigned regions.
Assure implementation and operational integration of Global Laboratory goals and objectives in regions as directed by
senior management.
Develop and implement regions strategic and tactical initiatives. Take ownership of strategic initiatives and work with
functional management to develop implementation plans including measures to evaluate success.
Manage staff in accordance with organizations policies and applicable regulations. Responsibilities include training
coaching and mentoring employees; planning delegating and directing work; appraising performance and guiding
professional development; rewarding and disciplining employees; addressing employee relations issues and resolving
problems. Approve actions for all management / human resource matters.
In conjunction with Senior Vice President Global Centrals Labs other regional managers and global functional
managers assist in formulating effective Global Laboratory strategic goals and objectives.
Provide support to business development and continued development of a competitive service offering by comparing
IQVIA Laboratorys capabilities with the market expectation.
Manage facility needs and strategic planning for facility expansion.
May act as site head.
Qualifications
Bachelors Degree in Business Administration or science-related field Req
10-15 years relevant industry experience
Knowledge of operational aspects of clinical laboratory service delivery
Knowledge of regulatory and regional policies and practices in clinical laboratory environment
Excellent analytical skills to resolve issues in a variety of complex situations
Excellent verbal and written communication skills with a focus on customer service
Strong presentation and organizational skills
Strong negotiating skills
Strong leadership skills
Q Solutions is a leading clinical trial laboratory services organization with end-to-end laboratory services and secure enterprise-wide biospecimen and consent management solutions. Experience:
Exec
Employment Type
Full-Time
Key Skills
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