Manager, Collections Technology Projects (15-Month Contract)
Manager, Collections Technology Projects (15-Month Contract)
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Job Description
Requisition ID: 233874
Join a purpose driven winning team committed to results in an inclusive and high-performing culture.
The Role
The Manager Collections Technology Projects is responsible for working with key technology and business partners to manage and deliver on small to medium size technology-related projects hands on from conception and funding to delivering and monitoring.
Is this role right for you In this role you will:
Contribute to the development of the short term and longer term business plans for Canada Collections by executing collection system changes aligned with the technology roadmap
Ensure the delivery of best-in class customer service fostering an environment that promotes agile flexible and timely operational efficiencies while mitigating the banks risk by identifying and assessing opportunities to streamline or improve procedures and replace with more efficient customer centric processes and procedures that will enhance customer experience.
Contribute to the effective functioning of the team by actively participating in consultations with partners and takes initiative in identifying process enhancements that drive increased efficiencies within the unit as a subject matter expert for the collection system.
Build relationships with internal and external partners by collaborating on project deliverables and working with a diverse working group with varying expertise and job levels; and Building good working relations with vendors and technology partners as applicable.
Do you have the skills that will enable you to succeed in this role Wed love to work with you if you have:
Thrives on working with people on many initiatives in an agile fast-paced environment that has an impact on the banks bottom line
Working knowledge of retail credit products and consumer credit lifecycle
Knowledge of business analysis / multi-project timelines and tools
Effective and proven relationship building strategic influencing and change leadership skills
Good knowledge of MS applications (Word Excel Project Powerpoint)
2 years experience working in a highly technology complex environment
2 years experience in managing small to medium size projects
Strong communication/presentation skills written and verbal
Whats in it for you
A rewarding career path with diverse opportunities for professional development
Lead strategic projects with a significant impact on business line growth.
A culture that promotes teamwork and cross-functional collaboration to achieve business goals. Inclusive workplace that values diversity of thought background and experience
Perfect for individuals who are both interested in business analysis and preparedness but who also welcome responding to unpredictable events quickly.
Hybrid working environment allowing for work/life balance
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.
At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.
Required Experience:
Manager
Employment Type
Contract
