Admitting Technician Lead-Hospital
Admitting Technician Lead-Hospital
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
Admitting Tech Lead
UnityPoint Health - Allen
Shift: Full-time; 2:30 PM 11 PM/3:30 PM 12 AM; rotating on call weekends and holidays
Benefits Eligible
A Lead Admitting Tech is responsible for overseeing daily registration and appointment processes as outlined by Allen Hospital Registration standards and policies. This position includes monitoring staffing needs delegating work account denials/error management resolving patient issues and POS collections. Additional responsibilities include working collaboratively with Patient Access Manager Patient Access Coordinators Physicians Physician offices and Allen ancillary departments.
Why UnityPoint Health
At UnityPoint Health you matter. Were proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities no matter what life stage youre in. Here are just a few:
- Expect paid time off parental leave 401K matching and an employee recognition program.
- Dental and health insurance paid holidays short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected we honor the ways people are unique and embrace what brings us together.
And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
- Actively involved with overseeing Patient Access staff Registration and Appointment Scheduling process with adhering to UPH Registration standards.
- Primary resource for Patient Access department. Will assist Allen Patient Access and Switchboard staff when on weekend call rotation.
- Assists with new employee selection process orientation disciplinary guidance and ongoing training support to staff.
- Will assist in managing staffing FTEs and department expenses to remain at or below budget.
- Will help prepare and oversee Patient Access schedule and staffing needs.
- Will partake in regularly scheduled Lead meetings to discuss issues concerns and department opportunities.
- Correctly enters patient demographic insurance information and obtains signatures on all required forms necessary for hospital billing.
- Maintains competency using insurance matrix for all contracted insurance plans to ensure maximum financial reimbursement for the health system
- Verifies insurance eligibility accessing on-line resources. Reads return responses to ensure there is active coverage on the account for the date of service.
- Collects the self-pay portion of a patients out of pocket expenses at the time of registration provides receipt of payment to the patient or other responsible party.
- Balances cash drawer at the end of each shift to ensure cash checks and payments made by credit card are accounted for and balance transactions in EPIC.
- Refers patients to the Financial Advocate team when payment arrangements need to be made or when the patient has a self-pay status.
- Responsible for working Patient Work queues daily and completing accounts timely and accurately to ensure timely billing.
Qualifications
Education:
- High school diploma. Associates degree or related medical field certificate/degree preferred.
Experience:
- 1 year registration experience in hospital or medical office setting required.
Required Experience:
IC
Employment Type
Full-Time
