Customer Operations Specialist, Thailand
Customer Operations Specialist, Thailand
Posted on :
24-08-2025
Employer Active
1 Vacancy
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Job Description
Job Purpose and Impact
The Customer Service Representative I will support a moderate scale of customer service activities for a single site this role you will contribute to optimizing and monitoring shipping and returns including processing complex orders from customers and resolving order or delivery issues.
Key Accountabilities
- Maintain systems and relationships that meet customer demand forecast as well as other databases related to shipments and inventory management.
- Inform customers about order status invoices contract balances and other information needed to complete the sale.
- Execute customer service strategies.
- Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
- Handle basic issues and problems under direct supervision while escalating more complex issues to appropriate staff.
- Other duties as assigned
Qualifications
Minimum Qualifications
- Bachelors degree in a related field or equivalent experience
Required Experience:
Unclear Seniority
Employment Type
Full-Time
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