GDS Microsoft Alliance Operations Specialist - Partner Programs - Associate Director
GDS Microsoft Alliance Operations Specialist - Partner Programs - Associate Director
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1 Vacancy
Job Description
At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.
Discipline
GDS Enablement Services - Markets
Role Type
Microsoft Alliance Operations Specialist Partner Programs
Role Rank
Associate Director 62
Current Rank CS
62
The opportunity
- The Microsoft Alliance Operations Specialist will function out of EYs Alliances & Ecosystem Center of Excellence and will be responsible for providing ongoing operations & enablement support for the EY-Microsoft Alliance. This role will codevelop and execute the support model for EYs participation in Microsoft partner programs.
Your key responsibilities
- Own EYs Partner Program orchestration and management in relation to EYs strategic Alliance with Microsoft and inclusive tools associated therewith.
- Global lead for administration of Microsoft Partner Center which includes access management commercial marketplace solution management lead tracking referral submissions claim submissions Azure revenue tracking and more.
- Manage Partner Center issue resolution access requests and ad hoc queries from the global business
- Serve as a trusted advisor to senior management providing insights and recommendations on Partner Center benefits and other Microsoft partner programs.
- Coordinate Microsoft Advanced Specialization processes collaborating with EY Global Microsoft Practice.
- Manage Microsoft revenue recognition processes PAL and CPOR (plus others as needed) to translate influence Azure consumption and BizApps licensing into recognized partner metrics
- Own Microsoft Partner Program knowledge and act as Subject Matter Resource reviewing key program changes updating leadership and supporting communication of updates
- Analysis of trends top deals etc. to identify business insights for leadership and stakeholders.
- Work with the EY Microsoft Co-Investment Team to manage all requirements related to requesting and reimbursing Incentives and other $ funding programs helping to build awareness of programs track and monitor compliance to process manage platform and resolve issues with Microsoft
- Collaborate with the onshore Microsoft Alliance Enablement contacts on strategic projects and initiatives as and when required.
- Manage onshore stakeholder expectations plans and communication.
Skills and attributes for success
- Exposure to partner portals and programs where administration basic understanding of programs such as Partner Center referrals CPOR and Partner Admin Link.
- Familiarity with Microsoft technologies cloud services and the Partner Center platform is required.
- Sales and pipeline exposure understanding of concepts opportunity life cycles and reporting.
- Should have a technology aptitude technology exposure through experience or academics.
- Good at problem solving should be capable of evaluation root cause analysis and mitigation good interpersonal skills analytical thinking and research capabilities comfortable interacting across multiple groups & collaborating with various other teams towards the appropriate solution or resolution.
- Proficient at number crunching and presenting data.
- Excellent communications and organizational skills
- Meticulous and eager to analyze and solve complex process cases.
- Exceptional customer service skills including responsiveness and commitment to quality.
- Strong and initiative-taking work ethic
- Ability to perform well prioritized tasks in a challenging environment.
To qualify for the role you must have.
- A proficient understanding of how Microsofts partner programs are executed and have individually contributed towards assessing managing and owning such partner programs at an organizational level.
- Experience working for a global system integrator (GSI) and/or Big Four firm with exposure to complex partner programs incentives and investment programs from top tier software companies ideally Microsoft
- Proven ability to contribute to teams to operationalize complex partner program requirements processes reporting compliance and portal management.
- Ability to leverage knowledge of programs to advise senior business leaders on how to maximize partner program benefits and minimize risks.
- Ability to work and influence multiple stakeholders in matrixed structures of large global partners.
- Strong skills to engage with senior leadership at partner organizations.
- Strong English speaking at negotiation level strong influencing and communication skills
- Enthusiastic curious high-energy individual team motivator uses a thought leadership approach.
- Working knowledge of Microsoft products and technologies
- Exposure to continuous process improvement and automation initiatives (and technologies) experience with process mapping process documentation internal audit preparation facing audits etc.
Ideally you will also have
- Direct experience of working for Microsoft or in the Microsoft partner ecosystem
- Ability to collaborate with senior onshore stakeholders excellent relationships and stakeholder management skills should have the ability to develop trusted business advisor relationships with onshore stakeholders.
- Should have experience with virtual work preferably across multiple geographies including cultural sensitivity with a global mindset.
- Good at problem solving should be capable of evaluation root cause analysis and mitigation good interpersonal skills analytical thinking and research capabilities comfortable interacting across multiple groups & working with various other teams towards the appropriate solution or resolution.
Technologies and Tools
- Excellent with MS Excel and PowerPoint Power Bi skills would be an added advantage.
- Good project management skills project budgets execution and tracking reviews strong time management skills including prioritizing organizing and tracking details and meeting a series of aggressive deadlines of multiple projects or assignments with varying completion dates.
- Bachelors Degree preferably in Commerce
- Postgraduate preferably MBA (Business Finance)
- 15 years of total experience working in technology and professional services environments
- 10 years directly supporting relevant technologies alliances and partner programs
- Proven experience collaborating with diverse stakeholders (both internal and external) in a virtual environment across geographies.
- Location: India
What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations Argentina China India the Philippines Poland and the UK and with teams from all EY service lines geographies and sectors playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants we offer a wide variety of fulfilling career opportunities that span all business GDS you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We will introduce you to an ever-expanding ecosystem of people learning skills and insights that will stay with you throughout your career.
- Continuous learning: You will develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We will provide the tools and flexibility so you can make a meaningful impact your way.
- Transformative leadership: We will give you the insights coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You will be embraced for who you are and empowered to use your voice to help others find theirs.
About EY
EY Building a better working world
EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.
Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.
Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers to the complex issues facing our world today.
If you can demonstrate that you meet the criteria above please contact us as soon as possible.
The exceptional EY experience. It is yours to build.
EY Building a better working world
EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.
Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.
Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.
Required Experience:
Director
Employment Type
Full Time
