Account Manger
Account Manger
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Not just a job but a career
Yokogawa award winner for Best Asset Monitoring Technology and Best Digital Twin Technology at the HP Awards is a leading provider of industrial automation test and measurement information systems and industrial services in several industries.
Our aim is to shape a better future for our planet through supporting the energy transition (bio)technology artificial intelligence industrial cybersecurity etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
About the Team
Our 18000 employees work in over 60 countries with one corporate mission to co-innovate tomorrow. We are looking for dynamic colleagues who share our passion for technology and care for our return we offer you great career opportunities to grow yourself in a truly global culture where respect value creation collaboration integrity and gratitude are highly valued and exhibited in everything we do.
RESPONSIBILITIES
Sales Opportunities Creation
Identify potential customers by obtaining information referrals and recommendations from existing customers.
Document Preparation
Prepare moderately complex documents using a variety of applications for technology devices such as standard office software. Also responsible for gathering and summarizing data for reports.
Receiving Visitors
Receive visitors and respond accurately and promptly to a broad range of questions and issues raised.
Business Meetings/Events Arrangement
Schedule appointments make arrangements for meetings and conferences and organize travel plans following instructions to ensure more senior colleagues or a senior executive make best use of their time.
Request for Bid Solicitation/Proposal/Tender Response
Gather information and resources to assist in the drafting of standardized tenders/proposals in response to bid solicitations/request for proposal/tender.
Product/Service Information
Provide advanced product/service information and respond to basic customer questions about the product/service.
Administration
Produce update and provide best practice support on MS documents databases and other departmental systems to support the work of more senior colleagues. Tasks could include purchasing materials entering budgetary information time and expense recording and similar.
Operational Compliance
Develop working knowledge of the organizations policies and procedures and of regulatory codes and codes of conduct relevant to own work adhering to mandatory procedures to ensure own work is undertaken to the required standards.
Personal Capability Building
Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.
Behavioral Competencies
Customer Focus
Builds strong customer relationships and delivers customer-centric solutions. For example keeps in contact with customers to ensure problems are resolved or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas.
Manages Complexity
Makes sense of complex high quantity and sometimes contradictory information to effectively solve problems. For example looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
Tech Savvy
Anticipates and adopts innovations in business-building digital and technology applications. For example investigates technologies to learn some cutting-edge best practices. Uses digital/social media to benefit the team and add value to the work being done; understands how to avoid misuse of these tools.
Skills
Verbal Communication
Uses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas requesting actions and formulating plans or policies.
Computer Skills
Supports business processes without supervision by understanding and effectively using standard office equipment and standard software packages while providing technical guidance as needed.
Masters Service Conversations
Works at an intermediate level to navigate customer conversations by leveraging the four parts of a service conversation: open learn reply and close. Typically works with guidance.
Policy and procedures
Works with guidance (but not constant supervision) to develop monitor interpret and understand policies and procedures while making sure they match organizational strategies and objectives.
Assessment
Works with guidance (but not constant supervision) to analyze data from multiple sources to draw appropriate conclusions and make suitable recommendations.
Builds Customer Loyalty
Works at an intermediate level to make every customer interaction positive by leaving the customer feeling understood appreciated and confident in the organizations ability. Typically works with guidance.
Builds Rapport
Works with guidance (but not constant supervision)to quickly and effectively establish trust within the buying centers in the clients organization.
Knows the Buying Influences
Works with guidance (but not constant supervision)to accurately identify and understand the key buying influences pertaining to an opportunity.
Manages Buyer Indifference
Works with guidance (but not constant supervision) to acknowledge and ask questions to understand the circumstances surrounding client indifference.
Numerical Skills
Uses an understanding of numerical concepts to perform mathematical operations such as report analysis with guidance (but not constant supervision).
Planning and Organizing
Works with guidance (but not constant supervision) to plan organize prioritize and oversee activities to efficiently meet business objectives.
Prospecting
Works with guidance (but not constant supervision) to identify ideal potential clients.
Qualifying
Works with guidance (but not constant supervision) tospend the appropriate time for the size and potential of each opportunity.
Questions Strategically
Works with guidance (but not constant supervision)to uncover clients explicit needs and/or unforeseen opportunities and challenges.
Strengthens Customer Connections
Works at an intermediate level to connect with customers to strengthen the relationship meeting personal needs through positive customer experiences. Typically works with guidance.
Understands Buying Influencer Needs
Works with guidance (but not constant supervision) toquickly and accurately define the needs of the key buying influencers.
Commercial Acumen
Applies understanding of the business environment and objectives to develop solutions with guidance but not constant supervision.
Costing and Budgeting
Works under guidance (but not constant supervision) to perform costing budgeting and finance tasks.
Managing Change
Works with guidance (but not constant supervision) to maintain high performance while applying a change mindset to the planning execution and monitoring of business activities during times of change.
Negotiation
Negotiates under guidance (but not constant supervision) to help the organization by obtaining consensus between two or more internal or external parties who may have different interests.
Prioritizing
Works at an intermediate level to prioritize components of a project program or portfolio work in context with risks activities stakeholders etc. across the life of the project or program. Typically works with guidance.
Requirements Elicitation and Facilitation
Works at an intermediate level to lead facilitated sessions for requirements elicitation focus groups and user acceptance testing. Typically works with guidance.
Verify Requirements
Works at an intermediate level to create the rules for requirements and design quality perform verification activities and maintain quality control. Typically works with guidance.
Writing skills
Uses clear and effective writing skills with guidance (but not constant supervision) to express ideas request actions and formulate plans or policies.
Education
Upper Secondary School
General Experience
Experienced practitioner able to work unsupervised (13 months to 3 years)
Managerial Experience
Very limited (0 to 3 months)
Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse equitable and inclusive will actively recruit develop and promote people from a variety of backgrounds who differ in terms of experience knowledge thinking styles perspective cultural background and socioeconomic will not discriminate based on race skin color age sex gender identity and expression sexual orientation religion belief political opinion nationality ethnicity place of origin disability family relations or any other circumstances. Yokogawa values differences and enables everyone to belong contribute succeed and demonstrate their full potential.
Are you being referred to one of our roles If so ask your connection at Yokogawa
about our Employee Referral process!
Employment Type
Full-Time
