Manager, Account Management

A Career at HARMAN

As a technology leader that is rapidly on the move HARMAN is filled with people who are focused on making life better. Innovation inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together youll discover that at HARMAN you can grow make a difference and be proud of the work you do every day.

About the Role

As an Account & Sales Manager you will be responsible for ensuring long-term commercial success and customer satisfaction for ongoing Harman programs for your customer. You will ensure adherence to customer expectations and work closely with your customer counterpart(s) to maintain and grow the existing business with healthy commercials.

What You Will Do

• Build maintain and drive the pursuit strategy for new business opportunities in alignment with the customer account strategy especially for Geely intelligent cockpit
• Identify and create IC new pursuits and drive early engagement activities including war gaming and 10 standards
• Own RFI/RFQ response for new business opportunities and be responsible for the quote
• Create game-changing unique selling proposition and value statements
• Understand customer expectations (cost requirements timing) and define internal targets to meet them
• Identify key stakeholders and decision makers and develop strategies to win new business
• Capture and propagate the commercial voice of customer for ongoing programs
• Manage commercial agreements and drive customer negotiation for awarded business (i.e. APR CR customer claims)
• Closely track customer satisfaction at all levels and drive course corrections when required
• Drive to achieve commercial targets (revenue EBIT Cash Flow) for your customer programs
• Receive customer change request and lead them through internal approval process
• Drive continuity of awarded business through program extensions and follow-on programs

What You Need to Be Successful

• A thorough understanding of P&L statements business cases and quotes / contracts with automotive OEMs
• 5 years of working experience with local automotive OEMs
• Demonstrable knowledge of automotive business processes and OEMs organization
• Basic technical understanding of Automotive IC HW and SW systems
• Well-versed in sales and business strategy

Bonus Points if You Have

• Bachelors Degree in Engineering or Bachelors Degree in Business Management
• Collaboration with teams in various geographies
• Experience working with the applicable customer (Geely) especially IC products preferred

What Makes You Eligible

• You have a working knowledge of English
• You are willing to travel up to 30% if necessary
• Due to the nature of global infrastructure you understand that flexibility in working hours is required

What We Offer

• Flexible work environment allowing for full-time remote work one day per week for positions that can be performed outside a HARMAN or customer location.
• Access to employee discounts on world-class Harman products (JBL HARMAN Kardon AKG etc.)
• Extensive training opportunities through our own HARMAN University

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard torace religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.