Registration Portal Customer Experience Lead
Registration Portal Customer Experience Lead
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Job Description
Registration Portal CX Lead
Were seeking a visionary Registration Portal CX Lead to design optimize and manage our client onboarding experience for a financial trading platform. Enhance user journeys with seamless eKYC compliance screening and secure payment solutions.
Primary Responsibilities:
Strategically optimize and design a user-friendly registration portal for traders and investors.
Integrate specialized eKYC compliance screening and payment systems tailored to financial trading.
Conduct targeted user research usability testing and data analysis to improve onboarding.
Collaborate closely with IT compliance and product teams.
Partner effectively with compliance and payment vendors.
Continuously update onboarding strategies aligned with evolving financial regulations and UX trends.
Requirements:
Proven UX design leadership experience in financial trading or complex digital environments.
Strong knowledge of eKYC compliance and payment ecosystems.
Expertise in user-centered design research and usability testing.
Demonstrated ability to manage and scale UX/UI teams.
Deep understanding of financial regulations impacting onboarding processes.
Whats in It for You:
Competitive base salary with uncapped discretionary quarterly bonus.
Hybrid work model with three days in-office per week.
Monday to Friday schedule no weekend work.
Additional health insurance for peace of mind.
Food vouchers and fresh fruit available in the office.
Sports card fitness center and game room on-site.
Company-sponsored sports events outside the office.
Budget for professional development including courses and conferences.
Exclusive company discounts and employee initiatives.
If you have a passion for design and finance thrive under pressure and are looking for an exciting challenge this could be the perfect role for you.
How to Apply: To apply send your CV in English. All applications will be treated with strict confidentiality. Only shortlisted candidates will be contacted.
InterContinental Recruiting Ltd. holds a recruitment license from the National Agency of Employment No 2087/22.07.2016.
InterContinental Recruiting
Please contact us with any questions:
Email:
Phone: (w)
Recruitment license from National Agency of Employment No 2087/22.07.2016
Employment Type
Full Time
