Amazon Web Services (AWS) is looking for a motivated goal-driven individual to join our Data Center Engineering Operations Team! The Data Center Engineering Operations Technician (EOT) serves a key role as a cornerstone of facility operations supporting Amazon within its owned and operated data centers. All data center equipment supporting customer services must maintain better than 99.999% uptime.
The EOT is responsible for ensuring that all electrical mechanical and fire/life safety equipment within the data center is operating at peak efficiency. This involves conducting both planned preventative maintenance of equipment daily corrective work and emergency response to emergent issues. The EOT serves as an operator as well as a first-line resource reporting to a sites Data Center Facility Manager (FM) receiving daily instruction from the Chief Engineer (CE) and interacting with third party vendors. The EOT maintains training compliance as related to their role of operating troubleshooting and repairing electrical and mechanical equipment.
This equipment includes but is not limited to:
* Stand-by emergency generators
* Low and medium voltage electrical systems
* Uninterruptible Power Supplies (UPS)
* Automatic Transfer Switches (ATS)
* Chilled water systems
* Water treatment systems
* Building automation systems
* Fire detection and air quality monitoring systems
* Server racks
Also expected from the EOT is the ability to execute small-to-medium impacting projects from conception to completion. These projects involve moderate amounts of independent work as well as collaboration with external support groups including engineering automation processing and finance in controlled environments. The EOT will be tasked with creating and delivering on key milestones obtaining and tracking quotes for all necessary costs and documenting project results. The goals of such projects are to drive innovation and resiliency while reducing operational costs in the facilities.
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
The EOT is responsible for ensuring that all electrical mechanical and fire/life safety equipment within the data center is operating at peak efficiency. This involves conducting both planned preventative maintenance of equipment daily corrective work and emergency response to emergent issues. The EOT serves as an operator as well as a first-line resource reporting to a sites Data Center Facility Manager (FM) receiving daily instruction from the Chief Engineer (CE) and interacting with third party vendors. The EOT maintains training compliance as related to their role of operating troubleshooting and repairing electrical and mechanical equipment.
This equipment includes but is not limited to:
* Stand-by emergency generators
* Low and medium voltage electrical systems
* Uninterruptible Power Supplies (UPS)
* Automatic Transfer Switches (ATS)
* Chilled water systems
* Water treatment systems
* Building automation systems
* Fire detection and air quality monitoring systems
* Server racks
Also expected from the EOT is the ability to execute small-to-medium impacting projects from conception to completion. These projects involve moderate amounts of independent work as well as collaboration with external support groups including engineering automation processing and finance in controlled environments. The EOT will be tasked with creating and delivering on key milestones obtaining and tracking quotes for all necessary costs and documenting project results. The goals of such projects are to drive innovation and resiliency while reducing operational costs in the facilities.
A day in the life
Working semi-autonomously in operation and maintenance of mechanical and electrical equipment in a data center
Execution of project scopes of basic complexity
Providing timely escalation for all facilities-related issues within the data center
First-line troubleshooting and reporting of facility and high-criticality events within a predetermined service level agreement (SLA)
Providing assistance to junior and peer EOTs
Oversight of third-party vendors to ensure that all work performed is in accordance with established safety protocols best practices and local legislation
Utilization of administrative tools for change management ticketing and asset management.
Flexibility for changes to work schedule depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule.
About the team
The Data Center Engineering Operations Team is a group committed to maintaining the critical data center infrastructure that supports Amazon Web Services. Specifically this team works to ensure that the facilitys Mechanical Electrical and Plumbing systems operate at near 100% availability while maintaining first-class customer service to the supporting teams and key stakeholders of the data centers.
- 1 years of electrical or mechanical or 1 years of data center or mission critical facilities (example: hospital military facility public safety facility etc.) experience
- High school or equivalent diploma
- 2 years of data center engineering experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $59600/year in our lowest geographic market up to $133200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.