Second Vice President - Strategic Execution and Customer Experience (Hybrid)
Second Vice President - Strategic Execution and Customer Experience (Hybrid)
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$ 200000 - 260000
1 Vacancy
Job Description
*At Securian Financial the internal position title is 2nd VP-Individual Solutions.*
Job Overview:
Securian is seeking an experienced insurance leader to fill a new role within our Individual Solutions (Individual Life and Annuity) executive team. As the leader of IS Strategy Execution and Customer Experience you will play a pivotal role in driving the execution of the Individual Solutions strategy both directly through your team and indirectly through enterprise partners such as Enterprise Technology and Operations. You will also own Individual Solutions customer and channel partner experience. The ideal candidate will drive business value by collaborating cross-functionally with stakeholders to deliver innovative life and annuity solutions to enable Securians Enterprise Strategy Win with Purpose.
The 2nd VP Strategy Execution and Customer Experience will report to the SVP Individual Solutions.
Core Responsibilities:
Define and own Individual Solutions (life and annuity) customer and channel partner experience including decisions on cost and value.
Oversee strategy execution including:
Implementation of life/annuity products onto our systems directly through their team and indirectly through partnership with shared services
Onboarding of new channel partners implementation of channel partner needs and oversight of capabilities needed to serve our customers & channel partners
Communication and coordination across the enterprise to ensure successful prioritization and delivery of results that drive our strategic outcomes
Oversee Agile Product resources that prioritize ET agile work to ensure strategic objectives are met
Lead shared services partnership (e.g. Enterprise Technology Operations and Marketing) including: driving alignment accountability and value delivery
Qualifications:
10 years of experience in insurance or financial services leadership role fostering a culture of high performance inclusivity and talent development.
Proven track record of strategy creation (with preference for customer experience strategy) building buy in and alignment across a matrix organization and ensuring successful execution of the strategy.
Strong understanding (or ability to acquire) of agile delivery practices and ability to leverage to drive business outcomes.
Strong knowledge (or ability to acquire) of independent life insurance and annuity distribution and customers. Ability to translate this knowledge into a strategy to drive profitable growth via customer experience
Excellent communication skills including the ability to motivate cross functional teams to achieve strategic outcomes.
Belief in Securians Purpose alignment with our Values and excited to deliver Securians Associate Value Proposition
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If youre in a commutable distance (90 minutes) youll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
#LI-hybrid **This position will be in a hybrid working arrangement.**
The estimated base pay range for this job is $200000- $260000. Pay may vary depending on job-related factors and individual experience skills knowledge etc. This job may also be eligible for a performance-based incentive program. More information will be provided during the hiring process and can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial we understand that attracting top talent means offering more than just a job it means providing a rewarding and fulfilling career. As a valued member of our high-performing team we want you to connect with your work your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth well-being and work-life balance including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax recharge and spend time doing whats important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securians flexible leave programs allow time off from work for parental leave caregiver leave for family members bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securians 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings with a target of 5 percent. The amount is based on company results compared to goals related to earnings sales and service.
Health insurance: From the first day of employment associates and their eligible family members including spouses domestic partners and children are eligible for medical dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events volunteer paid time off a dollar-for-dollar matching gift program and more we encourage you to support organizations important to you.
Associate Resource Groups: Build connections be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securians benefits please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these all cases the plan document dictates coverage and provisions.
Securian Financial Group Inc. does not discriminate based on race color religion national origin sex gender gender identity sexual orientation age marital or familial status pregnancy disability genetic information political affiliation veteran status status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs please contact us by email at by telephone (voice) or 711 (Relay/TTY).
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Required Experience:
Chief
Employment Type
Full-Time
