Patient Care Coordinator
Patient Care Coordinator
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Job Description
Job Description:
The Patient Care Coordinator (PCC) is an essential role that supports patients by connecting them to appropriate services and resources within both behavioral health and primary care. The PCC must have excellent customer service and communication skills as they will be responsible for connecting with patients and coordinating with staff to maintain documentation compliance and service delivery. Additionally the PCC will need strong organizational and administrative skills to support in monitoring expiring and inaccurate documentation.
The PCC will outreach patients regularly to ensure that the services are appropriate in meeting the clinical needs of the patients; will monitor reports and coordinate with assessors to ensure that patient documentation is up to date; and will be responsible for monitoring the accuracy of all aspects of the patients chart. The PCC must be knowledgeable of standards and expectations for documentation compliance and be skilled in navigating and interpreting reports. The PCC must be informed and knowledgeable of the variety of services available to patients through the Agency Partners and the Community.
Salary: $18.00 - $20.00/hour
Job Qualifications:
- Behavioral Health Technician I (BHT I)
- 18 Years of age or older; and
- HS Diploma & 6 months experience
OR
- Behavioral Health Technician II (BHT II)
- 18 Years of age or older; and
- Bachelors or masters degree in behavioral health (B.H.) related field; or
- Clinical Intern in bachelors or masters degree behavioral health program in good standing; or
- Bachelors or masters degree in non-BH related field AND 1 year of BH work experience; or
- Associate degree AND 2 years of BH work experience; or
- High School diploma and 4 years of experience in a BH setting (1 year must be direct patient contact). If applicant has less than four years and/or at least one year of direct care experience Director approval will be required during hiring and credentialing process.
- Must have the skills and knowledge necessary to provide the behavioral health services that the agency is authorized to provide and to meet the unique needs of consumer populations served by the agency including children and meet requirements for a BHT I or BHT II.
- Must be credentialed as a BHTI or BHTII within 90 days of hire.
- Must be able to demonstrate sufficient knowledge and understanding of human behavior and counseling theories.
- Must have exceptional skills in communication (written and verbal) and ability to execute conflict resolution.
- Ability to develop routine reports and correspondence.
- Strong verbal written and communications skills
- Knowledge of Windows environment and/or Electronic Health Records Systems.
- Ability to provide culturally sensitive services
- Must have or able to obtain valid Fingerprint Clearance Card.
- Must possess reliable transportation valid drivers license and proof of auto insurance.
- Must maintain current BLS certification
- TB Screening Record and PPD/QuantiFERON/Chest x-ray as applicable upon hire
Benefits
- 401(k)
- 401(k) matching
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Paid Life Insurance
- Paid Disability Insurance
- Paid time off
- Employee assistance program
- Employee discount
- Professional development assistance
- Referral program
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Valle del Sol is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified individuals. If you require a reasonable accommodation to apply for a position or to participate in the interview process please contact us at
Required Experience:
IC
Employment Type
Full-Time
