Senior Manager, Ethics & Compliance
Senior Manager, Ethics & Compliance
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Job Description
Position Summary
This individual will serve as a key member of theQVC Group Ethics & Compliance team which operates under the Legal & Compliance Department. The role is responsible for leading and implementing the global Ethics & Compliance program in Japan ensuring alignment with global standards while tailoring initiatives to meet local business needs.
1. Key Responsibilities:
Program Implementation:
Drive the development and successful implementation of QVCs global Ethics & Compliance program in Japan ensuring it is appropriately customized for the local market.Risk Management:
Collaborate closely with the General Counsel Japan the global Ethics & Compliance team and the QVC Japan Management Team to identify assess and manage compliance risks.Culture Building:
Lead initiatives to foster and maintain a strong ethical culture across QVC Japans operations.Program Development & Training:
Design and implement market-specific compliance programs. Oversee their effectiveness and ensure delivery of training on relevant ethics and compliance standards rules and obligations.Continuous Improvement:
Champion ongoing enhancements to the Ethics & Compliance program in Japan ensuring it evolves with business and regulatory needs.Investigations:
Conduct internal investigations as necessary working in close coordination with the General Counsel Japan and the global Ethics & Compliance investigations team.Global Collaboration:
Partner with global Ethics & Compliance colleagues and contribute to global initiatives that support QVC Groups overall compliance objectives.Team Leadership:
Supervise direct reports if assigned and provide guidance and support to ensure team effectiveness.
2. Key Accountabilities:
- 30% Identify and manage ethics and compliance risks for QVC Japan : Assess the specific needs of the Japan business and guide leadership in measuring and mitigating compliance risks. Lead the localization and implementation of QVC Groups global Ethics & Compliance programs to ensure alignment and effectiveness.
- 25% Conduct internal investigations.: In collaboration with the QVC Japan General Counsel and the QVC Group global investigations team lead and manage internal investigations. Ensure appropriate follow-up actions and improvements to business processes.
- 20% Proactively address compliance concerns. : Engage with employees at all levels to resolve compliance issues. Partner with executives and functional leaders to enhance their understanding of compliance from both strategic and operational perspectives.
- 20% Develop and deliver compliance training and communications.: Create and implement Japan-specific ethics and compliance education initiatives. Work with the global compliance communications and training lead to ensure consistent messaging and awareness across QVC Group and QVC Japan.
- 5% Report on program performance. : Provide regular updates on the status of the Ethics & Compliance program including key metrics progress on initiatives and areas for improvement.
3. Critical Skills & Knowledge Summary
Experience & Education:
- 510 years in compliance or related fields preferably in retail or consumer products
- Bachelors degree required; legal education or law degree strongly preferred
- Ethics & Compliance certification (e.g. CCEP / CCEP-I) preferred or willingness to obtain
Technical & Legal Expertise:
- Strong knowledge of FCPA and other anti-corruption laws
- Familiarity with SOX and Japanese competition laws preferred
- Experience conducting internal compliance investigations
- Understanding of corporate compliance program requirements
- Knowledge of compliance for U.S. companies operating in Japan is a plus
Leadership & Influence:
- Proven ability to lead and influence senior leadership and cross-functional teams
- Capable of interpreting and implementing compliance programs and controls
- Strong ethical judgment and ability to elevate ethical standards across the organization
Additional Skills:
- Japanese legal qualification is a plus
- Audit or risk management experience is a plus
4. Recruiting Process
Resume Screening > Web Video Interview (3times)
*Offer is subject to be released post successful completion of Reference Check(s) and submission of Highest Education Certificate & Salary Proof. *
5. Other Information (Terms & Conditions apply):
- Employment Type: Full-time Regular Employee (Probation period- 6 months no change in working conditions during this period)
- Compensation:
- Incentive bonus (paid once a year depending on business & individual performance) Merit increase (depending on business & individual performance) Overtime allowance as per the company regulations Commutation allowance.
- Working Conditions :Hybrid Working Model (Mix of Office-based working & Remote working)
- Flextime System (Staring time 5amclosing time 10pm) No core hours.
- The prescribed working hours for one (1) month shall be as follows: Scheduled working hours per month: Working days of the month x 8 hours
- Work from home policy
- Holidays: Saturdays Sundays National holidays and company-designated holidays Annual paid leave (15 paid leaves in the first year of joining) Birthday leave Condolence leave
Other benefits:
- Childcare leave system Nursing care leave system
- Welfare: Employment insurance Industrial accident compensation insurance Employees health insurance Employees pension plan 401(k) plan Yearly health checkup Condolence money Care Family Program Team Member discount
- Engagement activities / facilities: Company-recognized club system (with partial subsidies for activities according to regulations) Employee cafeteria Nap room Relaxation room and Free coffee service
- Education and training: New employee training Manager training Special departmental training programs e-learning Business English learning support programs
- Human resource development: Certification acquisition support Internal Job application
Location
Kaihinmakuhari (Headquarters)
JR Keiyo Line 30 mins train ride from Tokyo station (Direct line) 3 mins walking from Kaihinmakuhari station.
If you enjoy being a part of a team creating experiences and delighting customers youll love it here. If youre excited about retail media social live streaming technology customer service design and more youll find amazing projects to work on.If you want to grow professionally and learn every day youll thrive with us. If you appreciate a company committed to inclusion and belonging for all youll be amazed at whats available for our team members. We offer a comprehensive Total Rewards package including competitive compensation paid time off employee assistance program parental leave paid volunteer hours company discounts and much more. Best of all working with QVC Group means friendly teams ambitious projects and fast-moving careers!
For QVC Group our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress Act With Empathy Be Brave Embrace the Future and Do Whats Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal state and local laws and regulations. As an equal opportunity employer QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout please contact us at for assistance. QVC UK is a Disability Confident employer and operates a Guaranteed Interview Scheme. For any UK based roles - if youd like to be considered under this scheme please indicate this on the application form.
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Required Experience:
Senior Manager
Employment Type
Full-Time
