Commercial Director

With thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience we offer the millions oftravellerswho stay with us every year a welcome they will never addition to our flagship brand Hilton Hotels & Resorts the family of brands includes Waldorf Astoria LXR Conrad Canopy Curio Collection DoubleTree Hilton Garden Inn Hampton and many others.

If you appreciate the impact global travel can have on the world you may be just the person we are looking for to work as a Hilton Team Member. Because its with Hilton where we never forget the reason were here: to delight our guests Team Members and owners alike.

Position Overview

The Commercial Director will spearhead Conrad Hong Kongs commercial strategy driving revenue growth and market share through innovative sales marketing and revenue management initiatives. Leading a dynamic team this role ensures the hotels competitive edge by optimizing business performance across all segments while fostering strong client and stakeholder relationships.

Key Responsibilities

• Strategy & Leadership:

  Develop and execute holistic sales and marketing strategies to maximize revenue profitability and market positioning. Lead mentor and inspire a high-performing team across sales marketing catering and reservations.

• Revenue Optimization: Collaborate with Cluster Revenue Managers to refine pricing strategies demand forecasting and business mix ensuring agile responses to market fluctuations.

• Market Expansion: Design and implement targeted (digital) marketing campaigns with a focus on expanding the hotels footprint in Mainland China and other key markets.

• Data-Driven Decision Making: Analyze market trends competitor activity and performance metrics to refine strategies and capitalize on emerging opportunities.

• Relationship Management: Cultivate partnerships with top clients industry stakeholders and OTA partners to drive loyalty and revenue growth.

• Cross-Functional Collaboration: Partner with F&B Health Club and other departments to align commercial strategies with broader hotel objectives. Serve as a key advisor to the executive team presenting insights and actionable recommendations.

• Stakeholder Engagement: Maintain strong alignment with Hiltons regional teams on brand initiatives loyalty programs and market-specific campaigns. Actively contribute to commercial reviews including ownership meetings.

EOE/AA/Disabled/Veterans

What are we looking for

Qualifications & Experience

• Bachelors degree in Hospitality Business Administration Marketing or a related field.

• 10 years of progressive leadership experience in hospitality sales and marketing with a proven track record of revenue growth and market expansion.

• Strategic thinker with expertise in market analysis pricing strategies and digital marketing. Deep knowledge of Mainland Chinas travel market and consumer behaviour is a plus.

• Inspirational leader with exceptional team-building and coaching abilities.

• Strong business acumen negotiation skills and ability to influence cross-functional stakeholders.

• Analytical mindset with proficiency in translating data into impactful strategies.

• Fluency in English and Cantonese required; Mandarin proficiency is advantageous.

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisuretravellersthe finest in accommodations service amenities and is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!