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POSITION SUMMARY
Responsible of Revenue Management tactical needs and support of the Business Branch that is PLUS Services as well as the CALA Region in Revenue Management Preopening.
Provides strategic support in order to achieve PLUS Services Annual Revenue Budget. Drives consistency in operational execution for the PLUS Services projects they support.
For Openings they will be responsible supporting all the CALA Openings from a Revenue Management perspective as well as partnering with the Director of Openings in any other need that may come.
CRITICAL TASKS
PLUS Services
Provides strategic and analytical support to perform PLUS Services across the region
Identifies additional opportunities for service offerings
Executes new processes to support business model.
Provides input to enhance and develop tools
Openings
Responsibility over the RM Preopening Process including All Inclusive
Critical Path support
System Setup Audits
Pulse and RAMP Calls planning and support
Building Successful Relationships
Communicates Revenue Management philosophies to Franchise Owners and representatives
Develops and manages internal key stakeholder relationships.
Provides targeted and timely communication of results achievements and challenges to the stakeholders.
Additional Responsibilities
Informs and/or updates the executives and the peers on relevant information in a timely manner.
Provide support to the CALA Revenue Management office in the event of leaves PTOs hotel coverage and with any additional responsibility assigned by the Area Director of CALA RM Advisory Services
Educate and communicate with partners to gain buy in and confidence in strategy as well as to gain confidence in RMAS and PLUS Services
Communication
Speak to clients and co-workers using clear appropriate and professional language.
Working with Others
Support all co-workers and treat them with dignity and respect.
Handle sensitive issues with employees and/or guests with tact respect diplomacy and confidentiality.
Develop and maintain positive and productive working relationships with other employees and departments.
Quality Assurance/Quality Improvement
Comply with quality assurance expectations and standards.
Physical Tasks
Enter and locate work-related information using computers and/or point of sale systems.
Policies and Procedures
Maintain confidentiality of proprietary materials and information.
Follow company and department policies and procedures.
Protect the privacy and security of cliets and coworkers.
Perform other reasonable job duties as requested.
CRITICAL COMPETENCIES
Analytical Skills
Computer Skills
Learning
Decision-Making
Arithmetic Computation
Interpersonal Skills
Customer Service Orientation
Interpersonal Skills
Diversity Relations
Communications
Communication
Listening
Written Etiquette Skills
English Language Proficiency
Applied Reading
Personal Attributes
Integrity
Dependability
Positive Demeanor
Administration
Typing
Microsoft Office
Organization
Detail Orientation
Multi-tasking
PREFERRED QUALIFICATIONS
Education
High school diploma/G.E.D. equivalent
Related Work Experience
At least 1 year of related work experience
Supervisory Experience
No supervisory experience is required
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
IC
Full-Time