Senior Principal Consultant
Senior Principal Consultant
Posted on :
24-08-2025
Employer Active
1 Vacancy
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Job Description
A Infosys Brasil est buscando profissionais com o perfil Manager Delivery AMS.
Principais atividades e responsabilidades
Qualificaes necessrias
Benefcios
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Principais atividades e responsabilidades
- Gesto de Servios AMS supervisionar e gerenciar todas as atividades relacionadas aos servios de gerenciamento de aplicaes garantindo a entrega eficiente e eficaz dos servios.
- Implementao de ITIL aplicar e monitorar processos ITIL na operao incluindo gerenciamento de incidentes problemas mudanas e liberao.
- Planejar executar e monitorar projetos de implementao e manuteno de solues SAP assegurando que os prazos e oramentos sejam cumpridos.
- Identificar analisar e resolver problemas tcnicos e operacionais minimizando impactos na operao.
- Desenvolver e implementar estratgias para melhorar continuamente os servios AMS e a eficincia operacional.
- Monitorar e avaliar o desempenho dos sistemas e servios utilizando KPIs e mtricas para garantir a qualidade e a melhoria contnua.
- Gerenciar o oramento do departamento garantindo a utilizao eficiente dos recursos financeiros.
- Assegurar que todas as operaes estejam em conformidade com as polticas de segurana e regulamentaes aplicveis.
Qualificaes necessrias
- Bacharelado em Tecnologia da Informao Engenharia de Software Cincia da Computao ou reas correlatas.
- Conhecimento ITIL (preferencialmente ITIL v4)
- Certificaes SAP relevantes como SAP Certified Application Associate ou SAP Certified Technology Associate.
- Ingls avanado.
Benefcios
- Tipo de trabalho : CLT Horrios flexveis e formato hbrido (presencial e remoto)
- Pacote de benefcios: Vale Transporte Ticket Refeio Assistncia mdica-hospitalar e Odontolgico Auxlio Creche Auxlio Dependente (filho PCD) Seguro de Vida Auxlio Funerrio e PLR.
- Carreira: Atuao Global em clientes e/ou projetos nacionais e internacionais possibilidade de movimentao de carreira internacional.
- Desenvolvimento: Infosys Global Education Center a maior universidade corporativa do mundo disponibilizamos mais de 80 mil ttulos de treinamentos internos alm dos cursos e certificaes com parceiros homologados (Microsoft Google Amazon e SAP) sem custos para todos os nossos profissionais.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Required Experience:
Staff IC
Employment Type
Full Time
Key Skills
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