Business Optimization Manager
Business Optimization Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering design and manufacturing combined with category-leading brands in compression controls software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change an undergraduate student exploring your first opportunity or recent graduate with an advanced degree we have opportunities that will allow you to innovate be challenged and make an impact. Join our team and start your journey today!
Electronics and Controls Vilter Business Applications Senior Lead
Description:
The Business Applications Senior Lead is a critical hands-on leadership role responsible for optimizing and advancing business-critical applications and systems across the organization. Acting as a bridge between IT and business functions this role focuses on aligning digital solutions with strategic business needs driving system efficiencies and delivering high-value process improvements. The Senior Lead partners closely with cross-functional teams to enhance application performance improve user experience support data-driven decision-making and ensure operational excellence across platforms such as ERP CRM and shop floor systems.
Responsibilities:
Application & Process Optimization
- Drive the continuous improvement of key business applications including ERP CRM MES and third-party cloud-based tools.
- Collaborate with business leaders to identify and prioritize opportunities for process improvements and system enhancements.
- Translate business requirements into technical specifications working closely with development and support teams to implement effective solutions.
- Develop and maintain standardized operating procedures and documentation for critical application workflows.
- Champion end-to-end process simplification and automation efforts to reduce manual interventions and increase efficiency.
Program Execution & Governance
- Lead and support cross-functional projects related to system upgrades new feature rollouts and enterprise platform transitions.
- Ensure timely and effective delivery of projects using structured project management methodologies (Agile SAFe PMP).
- Establish performance measures and process control plans to track adoption performance and business impact.
- Partner with enterprise teams to align business unit needs with corporate application strategies and roadmaps.
Stakeholder Engagement & Change Leadership
- Act as the liaison between business and IT facilitating transparent communication and alignment.
- Support organizational change management efforts by helping end users adapt to new systems and processes.
- Foster a culture of innovation collaboration and accountability within and across teams.
- Provide guidance and mentorship to junior application specialists and cross-functional project participants.
Data & Analytics Enablement
- Collaborate with data teams to define KPIs reports and dashboards that empower business users with actionable insights.
- Support initiatives that improve data integrity governance and literacy across the organization.
Qualifications
Education & Experience
- Bachelors degree in Information Technology Business Administration or related field.
- 810 years of experience in business applications IT systems analysis or enterprise solutions delivery.
- Proven track record of delivering process improvement and technology enablement projects in manufacturing operations or customer experience.
- Experience with ERP systems (e.g. Oracle EBS) CRM tools (e.g. Salesforce) and analytics platforms (e.g. Power BI Snowflake).
- Authorization to work in the United States without sponsorship now or in the future.
Preferred Certifications
- PMP Lean Six Sigma SAFe or other process improvement/project management credentials.
Core Skills & Competencies
- Enterprise Systems Expertise: Deep understanding of ERP (e.g. Oracle EBS) CRM (e.g. Salesforce) MES and business-critical cloud applications.
- Business Process Mapping: Proficiency in analyzing documenting and optimizing business processes using BPMN or similar methodologies.
- Project Management: Skilled in managing full project lifecycles using methodologies like Agile Scrum SAFe or PMP standards.
- Process Improvement: Strong knowledge of Lean Six Sigma or Kaizen principles to identify waste and drive operational efficiency.
- Change Management: Expertise in facilitating user adoption training and stakeholder engagement in transformation initiatives.
- Data Analytics & Reporting: Familiarity with tools like Power BI Snowflake or Tableau for building dashboards and supporting data-driven decisions.
- Integration & Automation: Experience working with middleware APIs and RPA tools to integrate and automate business applications.
- Technical Communication: Ability to translate technical information to non-technical audiences and vice versa.
- User Experience Focus: Advocates for intuitive streamlined and user-centric application design.
- Vendor Management: Skilled at coordinating with external vendors consultants and service providers.
- Documentation & SOP Development: Capable of creating clear comprehensive documentation and training materials.
Travel
- 1020% domestic or international travel may be required based on project needs.
Our Commitment to Our People
Across the globe we are united by a singular Purpose: Sustainability is no small ambition. Thats why everything we do is geared toward a sustainable futurefor our generation and all those to come. Through groundbreaking innovations HVACR technology and cold chain solutions we are reducing carbon emissions and improving energy efficiency in spaces of all sizes from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion openness and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people beginning at onboarding and through senior leadership so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans dental and vision coverage 401(k) and more. We provide employees with flexible time off plans including paid parental leave vacation and holiday leave.
Together we have the opportunity and the power to continue to revolutionize the technology behind air conditioning heating and refrigeration and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds and with diverse perspectives are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Work Authorization
Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E F-1 with OPT or CPT H-1 H-2 L-1 B J or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex race color religion national origin age marital status political affiliation sexual orientation gender identity genetic information disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position please contact:
Required Experience:
Manager
Employment Type
Full-Time
