Operations and Change Management Internship: Process & Change
Operations and Change Management Internship: Process & Change
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Job Description
Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - OperationsManagement Level
Intern/TraineeJob Description & Summary
At PwC we help clients build trust and reinvent so they can turn complexity into competitive advantage. Were a tech-forward people-empowered network with more than 370000 people in 149 countries. Across audit and assurance tax and legal deals and consulting we help clients build accelerate and sustain momentum. Find out more at .Our Firmwide Corporate Services unite to help build our competitive advantage with first class support internally. Spanning Administration Business Development Chairmans Office Compliance Finance Human Resources Learning and Development Legal Marketing and Communications Operations and Change Management and Technology we power our lines of services to make sure all of us have the right sources services and technology to be the best we can be.
Not all of us work directly with external clients. Some of our most talented people choose to harness their skills experience expertise and service excellence within PwC. The possibilities are endless and our business landscape is changing everyday.
The Operations and Change Management (OCM) team supports all Firmwide Corporate Service departments to improve the quality of the service by streamlining and automating connected processes as well as supporting the implementation of best in class business applications such as Workday G Suite Salesforce etc. The OCM team operationalizes the data strategy for the Information Solutions Board.
We are looking for candidates who are available either from Aug - Dec 25 (4 months) or for a 6-month period (flexible start date).
In this role you will:
Understand the business needs by assisting to analyse current processes and supporting to identify pain points and improvement opportunities
Conduct desk analysis and gather data points to support in the decision process
Learn on different techniques to gather user feedbacks to adapt and adjust on proposed solutions
Learn to liaise and manage stakeholders from various departments and functional teams
Assist to create support materials (E.g. user guide/ standard operating procedures)
Eligibility:
Keen to develop themselves in the profession of process improvement and change management
Excellent communication skills including writing skills and a team player
Highly motivated enthusiastic confident and eager to learn
Highly organised with effective time management
Able to work independently and get things done within the deadline
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Active Listening Communication Emotional Regulation Empathy Inclusion Intellectual Curiosity Optimism Teamwork Well BeingDesired Languages (If blank desired languages not specified)
Travel Requirements
0%Available for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Intern
Employment Type
Full-Time
