Head of Service – Denmark

Are you ready to lead our field service departments across Denmark working alongside some of the industrys finest professionals Do you have the expertise to guide and develop teams and managers in a dynamic competitive market At Johnson Controls Kleteknik we offer you the opportunity to drive impactful change and shape the future of our operations.

Reporting to the General Manager for Johnson Controls UKI Nordics this position involves developing and managing Denmarks leading service organization within the cooling and heat pump industry. Your responsibilities will include leading our 12 field operations sub-branches alongside our sales organization to deliver exceptional service to customers across Denmark while driving revenue growth and profitability.

The role requires managing all sub-branches with a combined annual revenue budget of $40m in service revenues increasing focus on customer-centricity and consistently achieving results. The teams are based in Roskilde Horsens Vejen and Hornslet and regular visits will be . You will manage twelve client service managers one service sales leader and one service back-office operations leader. Our team values a sense of fun and humor knowing that a positive and enjoyable work environment fosters great teamwork and results. Good collaboration trust and employee well-being are among our top priorities alongside maintaining a high-performing business environment.

What you will do:

• Lead and motivate twelve skilled and professional operational managers one sales leader and one back-office operations leader to ensure effective customer service delivery.

• Increase year-on-year service revenue growth profitably.

• Organize field teams to operate in the most efficient and productive manner.

• Engage regularly and effectively with matrix functions such as Finance and Procurement.

• Build maintain and develop strong customer relationships.

• Launch new products variants and sales campaigns to expand market segment share.

• Contribute to the development and maintenance of the service portfolio.

• Execute the enterprise-wide strategy to partner with our System Solutions organization in Denmark sustaining our market-leading position.

• Develop strategic and tactical plans to achieve financial goals and objectives.

What we look for:

Personal:

• Inspires and drives teams toward success.

• Resilient adaptable and highly professional.

• Sets clear goals for the department to stay ahead of competitors.

• Operates effectively at both strategic and operational levels engaging with blue-collar and white-collar employees.

• Thrives in a complex fast-paced environment with a structured approach to administration.

• Communicates effectively across organizational levels preferably with international experience.

Professional:

• Relevant technical background supplemented with commercial education.

• Strong knowledge of heat pumps and traditional and contemporary industrial cooling processes.

• Proven leadership experience in a similar service organization.

• Fluency in Danish and English as business languages.

You can live anywhere in Denmark. Its advantageous if you reside close to one of our offices (Hornslet Roskilde Horsens Vejen or Aarhus). Be prepared to travel regularly to all offices in Denmark to visit your employees.

What we offer:

• Attractive salary package optional benefits program and health insurance.

• 11% paid pension.

• Employment in a growth company with a history spanning more than 130 years.

• Be part of the green energy-efficient cooling and heat pump industry.

• Well-established employee associations.

• Flexible working hours.

• Access to education and various career paths including 5000 e-learning programs.

• Strong maternity/paternity benefits including support for the childs first sick day and a global network for parents with young children.

• High-security standards (We work with high-performance teams).