Banco de Talentos - Analista Junior de Centro de Serviços de Pessoal - Planta de São Caetano do Sul
Banco de Talentos - Analista Junior de Centro de Serviços de Pessoal - Planta de São Caetano do Sul
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Job Description
Job Description
A pessoa que ocupa a funo deve ter uma compreenso completa dos princpios e conceitos bsicos relacionados aos servios de pessoas.
Atividades:
Atende empregados ex-empregados e solicitaes de reas internas para dvidas e solicitaes relativas a Recursos Humanos (por telefone chat e-mail e portal);
Input e conferncia de dados em sistemas de Recursos Humanos;
Acompanhamento de casos complexos escalados para nvel II;
Atualizao da base de conhecimento;
Atingir mtricas estabelecidas globalmente - quantitativa e qualitativamente;
Identificar oportunidades nos processos e fluxos e buscar continuamente a melhoria contnua da operao.
Entre outras tarefas pertinentes a funo.
Additional Job Description
Hbrido - 2 dias Home-office
Requisitos Mandatrios:
Curso superior completo ou em andamento;
Pacote Office intermedirio;
Disponibilidade para atuar na planta de So Caetano do Sul.
Desejvel:
Experincia anterior em atendimento ao cliente;
Experincia com departamento pessoal;
Conhecimento no sistema Workday e Siebel;
Idiomas: Ingls avanado e espanhol intermedirio.
Competncias Desejveis:
Perfil analtico/ muito atento a detalhes;
Autonomia;
Hbil comunicador - para atendimento;
Capacidade de trabalhar sob presso e multitarefa;
Habilidade de digitao durante atendimento;
Trabalho em time;
Foco no Cliente - atuar para solucionar e direcionar as dvidas complexas;
Orientado para resultados e alta produtividade.
Importante: Incluir o currculo atualizado no momento da aplicao na vaga.
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We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.
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Required Experience:
Junior IC
Employment Type
Full-Time
