CE Technical Supervisor (English Speaking)
CE Technical Supervisor (English Speaking)
Posted on :
24-08-2025
Employer Active
1 Vacancy
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Job Description
Job Description
Our client is one of the worlds largest electronics manufacturers.
They are now looking for a suitable candidate for the position of CE Technical Supervisor.
Responsibilities:
- Providing repair guidance troubleshooting installations and product training for CE products (Air Conditioners Washers Refrigerators and other home appliances).
- Monitoring and controlling KPIs order pending and the repair process for CE products.
- Working closely with CE service suppliers and technical engineers.
- Managing supporting and improving CE service operations processes and policies.
- Communicating with customers to ensure satisfaction and implementing any necessary corrective actions.
- Coordinating with HQ and teams for product launches repair guidelines announcements and product quality issues.
Qualifications:
- Bachelors degree or higher in Engineering Sciences Business or a related field.
- 3-5 years of experience in Technical Support Customer Service Service Center Management or other related roles.
- Knowledge of methods techniques parts tools and materials used in the maintenance and repair of consumer electronics products.
- Ability to visit customer homes with service centre engineers (1-2 times a week).
- Strong communication presentation training and interpersonal skills.
- Excellent problem-solving abilities and an aptitude for understanding and explaining technical information.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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