Outbound Call Manager (Payment Industry)

Palmpay Limited

Not Interested
Bookmark
Report This Job

profile Job Location:

Ikeja - Nigeria

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary



Full-time Onsite

Responsibilities:
  • Drive Team Performance: Achieve overall team targets by owning lead distribution rates and sales conversion rates. Continuously optimize lead qualification efficiency and resource utilization.
  • Develop & Coach: Create and implement effective call scripts/sales playbooks. Train and mentor team members to enhance communication skills productivity and execution quality.
  • Execute Strategy & Reporting: Implement team management policies and incentive programs.

Requirements:
  • Education: Bachelors degree or higher.
  • Experience: 2 years managing tele-sales teams (10 members) preferably in financial services.
  • Leadership Profile: Innovative mindset with proactive problem-solving skills
  • Results-driven work ethic with strong accountability
  • Excellent cross-functional communication abilities

Required Experience:

Manager

Full-time OnsiteResponsibilities:Drive Team Performance: Achieve overall team targets by owning lead distribution rates and sales conversion rates. Continuously optimize lead qualification efficiency and resource utilization.Develop & Coach: Create and implement effective call scripts/sales playboo...
View more view more

Key Skills

  • Facilities Management
  • Attorney
  • Computing
  • Cardiovascular
  • Account Opening
  • Analytics

About Company

Company Logo

An intuitive digital wallet with account opening, money transfer and bill payments in one. Earn as you spend.

View Profile View Profile