Outbound Call Manager (Payment Industry)
Outbound Call Manager (Payment Industry)
Posted on :
24-08-2025
Employer Active
1 Vacancy
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Job Description
Full-time Onsite
Responsibilities:
- Drive Team Performance: Achieve overall team targets by owning lead distribution rates and sales conversion rates. Continuously optimize lead qualification efficiency and resource utilization.
- Develop & Coach: Create and implement effective call scripts/sales playbooks. Train and mentor team members to enhance communication skills productivity and execution quality.
- Execute Strategy & Reporting: Implement team management policies and incentive programs.
Requirements:
- Education: Bachelors degree or higher.
- Experience: 2 years managing tele-sales teams (10 members) preferably in financial services.
- Leadership Profile: Innovative mindset with proactive problem-solving skills
- Results-driven work ethic with strong accountability
- Excellent cross-functional communication abilities
Required Experience:
Manager
Employment Type
Full-Time
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