Accounts Receivable Coordinator
Accounts Receivable Coordinator
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Job Description
Accounts Receivable Coordinator
Full Time M-F 8am-5pm
Office-Based Role in Elmhurst IL
Chicago Metropolitan Fire Prevention is seeking an Accounts Receivable Representative to join the Elmhurst office! This is an essential role within the Accounting team. Having a detail-oriented person focused on results and accuracy is key for this role! They will assist our customers with the smoothest payment process possible. This role will involve contacting customer accounts via phone researching proper billing/contact information for our customers and obtaining payments on outstanding invoices. They will work with our internal teams and have the opportunity to cross-train in other accounting-related functions.
Job Responsibilities: This role offers an excellent combination of duties including but not limited to collections accounting account management and internal/external customer service.
Collections:
- Monitor customer accounts to identify outstanding debts
- Contact delinquent accounts via phone email and mail to:
- Coordinate resolution of past due accounts by arranging for payment etc.
- Advise customer of payment options
- Log and review detailed Tag Notes on all communications with all customers
- Research compile maintain and manage data related to collection efforts
- Generate and send accurate customer invoices account statements and aging reports
- Investigate and resolve customer discrepancies and billing disputes promptly
- Collaborate with the sales customer service and billing teams to resolve invoice issues or delays
- Recommend accounts for escalation legal action or write-off based on company policy
- Participate in scheduled aging review meetings
- Support internal and external audits by providing required documentation and explanations
- Continuously identify and implement process improvements to optimize AR and collections performance
.
Accounts Receivable:
- Process and apply incoming payments (ACH credit cards checks) accurately to customer accounts
- Reconcile accounts and resolve discrepancies or short payments
- Maintain up-to-date customer account information
- Prepare regular AR aging reports for management
- Assist with month-end and year-end closing processes
- Respond to customer billing inquiries professionally and in a timely manner
- Assist with ad hoc customer request
Customer Maintenance:
- Advise AR Department of the necessary maintenance needed on customer accounts as revealed while communicating with delinquent accounts
- Add and update customer information
- Update of accounts new customers multiple locations recurring billing
- Update monitoring & testing contracts
REQUIREMENTS
Education
- High School Diploma
- Some College Preferred
Experience & Skills
- 1 years collections experience
- 1 years experience using web-based or other accounting software
- Intermediate computer/MS Office 365 skills with advanced Excel knowledge
- Excellent oral & written skills - persistent yet polite with a professional collections demeanor
- Strong organizational & follow-up skills with high attention to details
- Ability to manage multiple tasks and meet deadlines
This is an office-based role work includes sitting at a desk using a computer and phone sitting standing bending on occasion and other duties as assigned.
Compensation & Benefits: This role offers a starting pay range between $20-$24 per hour paid in biweekly installments. CMFP offers comprehensive benefits with immediate health coverage (medical/dental/vision) employer-paid life insurance policy 401k with employer match. CMFP is 100% employee-owned owned is an ESOP company. Employees are eligible for ESOP plan after one year of employment.
Chicago Metropolitan Fire Prevention is an equality opportunity employer.
Required Experience:
IC
Employment Type
Full-Time
