Training Support Specialist

Who WE are:

RailPros is the premier provider of engineering and diversified safety services to Americas rail and transit industry. Driven by a passion for our people clients and communities we are committed to solving our customers challenges and earning their trust through teamwork continuous improvement and service excellence. As a people-first organization we prioritize the well-being and growth of our employees fostering a culture of caring and support. We believe that when our people thrive our company thrives.

Our mission is to enhance mobility safety and quality of life for residents passengers and partner companies. We do more than just provide services we are constantly innovating and staying abreast of industry developments to help our customers succeed. Join us in our shared goal of keeping America moving and ensuring customer satisfaction in an environment where your contributions are valued and your growth is encouraged. Apply now and become a part of our exciting journey!

Job Summary:

We are seeking a highly organized and adaptable professional to provide Training Program Management support to an existing customer through staff augmentation. This role involves integrating seamlessly with the customers internal Program Manager and team to provide logistical planning and operational support for critical training needs. The ideal candidate will possess strong problem-solving skills a strategic mindset and the ability to manage shifting priorities with diplomacy and efficiency.

Essential Duties & Responsibilities:

• Coordinate and schedule training sessions across concurrent projects ensuring no conflicts.
• Ensure all training prerequisites are met including documentation and stakeholder reviews.
• Collaborate with subject matter experts (SMEs) to review and finalize training materials.
• Monitor and report on training progress delays and completion metrics.
• Attend project meetings and contribute to planning discussions.
• Escalate issues as needed to maintain project timelines and quality standards.

Knowledge Skills & Abilities:

• Strong logistical and planning background.
• Excellent communication negotiation and interpersonal skills.
• Ability to think strategically and make decisions based on the broader organizational context.
• Comfortable working in a dynamic environment with frequent changes.

Required Education and Experience:

• A background in training coordination Transit operations or rail operations is beneficial but not required

Why Work at RailPros

• Professional growth opportunities:RailPros offers the chance for real estate managers to take on challenging responsibilities and expand their skill set by serving as a point of contact and relationship manager between utility and railroad representatives and RailPros Real Estate clients.
• Impactful role:Working at RailPros provides the opportunity to play a crucial role in managing relationships between third parties railroad representatives and clients influencing the successful outcomes of permit applications and lease processes.
• Industry specialization:RailPros focuses on railroad real estate offering the opportunity for real estate managers to gain specialized knowledge and experience in this niche sector which can be valuable for career advancement in the industry.
• Collaborative environment:RailPros fosters a collaborative and dynamic work environment providing real estate managers with the opportunity to work alongside experienced professionals and contribute to the success of railroad track construction projects and real estate management systems.

Benefits & Perks:

• Comprehensive Health Insurance: Includes medical dental and vision coverage.
• Additional Coverage Plans: Accident plan critical illness plan and hospital indemnity with employee-to-family coverage.
• Life & Disability Insurance: Employer-paid with additional voluntary options available.
• Retirement Savings: 401(k) plan with employer match.
• Paid Time Off (PTO): Generous Paid Time Off
• Wellness Programs: Access to various wellness initiatives and resources.
• Discount Programs: Exclusive discounts on products and services.
• Company Merchandise Allowance: Company-funded allowance for our online store.
• Health Savings Accounts (HSA): With employer match.
• Health Reimbursement Arrangement (HRA): Employer-funded.
• Flexible Spending Accounts (FSA): For dependent care expenses.
• Employee Assistance Programs (EAP): Support for personal and professional challenges.
• Professional Development: Opportunities for training and career growth.
• Work-Life Balance: Initiatives designed to support a balanced and fulfilling work life.

Join RailPros for a fulfilling career in a thriving and stable industry. Our core values drive us to excel as a team prioritize customer satisfaction and adapt to industry changes swiftly. Be part of a passionate and dedicated team that values continuous improvement trust and problem-solving. for an opportunity to contribute to our success.

Equal Employment Opportunity (EEO):

RailPros provides equal employment opportunities to all qualified candidates regardless of race religion color national origin citizenship sex sexual orientation gender identity age veteran status disability genetic information or any other protected characteristic. We are committed to making reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities unless such accommodations would impose undue hardship on our business operations. If you are considering applying for a job and require a reasonable accommodation in accordance with the ADA please reach out to us at . We value diversity and strive to create an inclusive environment for all employees.

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