Junior Field Service Engineer UPS
Junior Field Service Engineer UPS
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Job Description
At Vertiv were on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines from push notifications to generative AI. We design manufacture and service the products and solutions that keep the world connected. With $5 billion in sales a strong customer base and global reach spanning nearly 70 countries we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
We are looking for a new Junior Field Service Engineer UPSto join our team in Sintra Portugal!
Job Highlights:
- Conduct startups maintenance and emergency repairs for VERTIV/LIEBERT UPS battery power distribution and site monitoring equipment.
- Foster strong relationships with customers salespersons distributors and others in the area.
- Ensure seamless communication with the dispatching team and department Manager/Supervisor.
- Responsible for maintaining assigned spares in VAN stock.
- Adhere to environmental guidelines during technical interventions both from Vertiv and client-specific requirements.
Essential Responsibilities:
- Professionally respond to service calls during duty hours.
- Familiarize with and comply with procedures outlined in the Field Procedure Manual.
- Ensure proper accounting of spare parts following established procedures.
- Keep the Dispatching Team updated on schedule and job statuses.
- Maintain customer listing accuracy by promptly reporting errors.
- Submit weekly paperwork accurately and debrief Wireless Field Service jobs comprehensively.
- Report and promote sales or service leads to the relevant department.
- Attend required meetings and collaborate with the department supervisor on operational duties.
Qualifications:
- Secondary school diploma or technical degree in Electrical/Electronics.
- Priority given to candidates with expertise in UPS systems.
- Medium-level proficiency in English; computer literate.
- Valid Driving License travel and weekend availability (potentially scheduled with short notice).
- Occasional heavy lifting required (30 kg).
- Excellent customer service skills.
- Self-starter with effective planning organizing and time management abilities.
The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. . Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
If YOU are the person we are looking for feel free to apply and lets start drafting your future career in a healthy and growing environment!
#LI-AB2
Required Experience:
Junior IC
Employment Type
Full Time
