drjobs End User Technology Specialist - L2 Citrix Support

End User Technology Specialist - L2 Citrix Support

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1 Vacancy
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Job Location drjobs

Taguig - Philippines

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

The Level 2 analyst will perform monitoring of systems networks and applications level alerts. The GSD L2 Analyst will interface with Citrix engineering Level 3 staff and facilitate fluid transfer of information for both implementations and service restoration. Performing research analysis and isolation of alarms that require escalation; may have to perform additional research and/or triage when needed. Perform support and possible engineering roles on Large scale projects globally.
Technical skills and Computer Knowledge
Essential
  • Citrix: XenApp XenDesktop HDX Netscaler Storefront PVS MCS
  • Microsoft Operating Systems; Windows 2003 Windows 2008 R2 Windows 2012 R2 Windows 2016
  • Citrix Certification in XenApp and knowledge and experience
  • Active Directory knowledge and experience
Desirable
  • Solarwinds knowledge and experience
  • Nutanix Acropolis knowledge and experience
  • AppSense knowledge and experience
  • Service Now knowledge and experience
  • XenServer knowledge and experience
  • ControlUp Experience

Required Experience:

Unclear Seniority

Employment Type

Full Time

Company Industry

About Company

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