The Level 2 analyst will perform monitoring of systems networks and applications level alerts. The GSD L2 Analyst will interface with Citrix engineering Level 3 staff and facilitate fluid transfer of information for both implementations and service restoration. Performing research analysis and isolation of alarms that require escalation; may have to perform additional research and/or triage when needed. Perform support and possible engineering roles on Large scale projects globally.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.