Last Mile Delivery Specialist/Lead
Last Mile Delivery Specialist/Lead
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1 Vacancy
Job Description
What exciting things will you do
As a Last Mile Delivery Specialist/Lead you will play a crucial role within the MediaMarktSaturn (MMS) Logistics department dedicated to delivering outstanding last mile experiences for our valued customers. Your core responsibility will be to orchestrate timely and comprehensive deliveries and services with the aim of heightening customer satisfaction while optimizing delivery expenses in accordance with our business objectives.What are you going to do
- Oversee and manage the efficient execution of last mile delivery operations within the designated network;
- Cultivate and maintain effective communication channels with both internal and external stakeholders ensuring key performance indicators remain within targeted parameters;
- Continuously enhance customer satisfaction levels through daily interactions and contribute to the optimization of financial and performance-related Key Performance Indicators (KPIs);
- Translate commercial forecasts into actionable last mile projections collaborating with logistics service providers to ensure seamless execution;
- Monitor and analyze operational transport costs net promoter scores and delivery performance metrics of logistics partners. Metrics encompass first-time-right first-time-delivered promise fulfillment accuracy and transport accuracy;
- Foster strong partnerships and maintain relationships with suppliers and logistics service providers aligning their performance with MediaMarkts overarching Supply Chain strategy;
- Proactively identify emerging market trends and capitalize on new opportunities;
Who are you
- Bachelors degree in Engineering Logistics or Business administration coupled with practical experience within the retail sector;
- Exhibit a proven track record in roles encompassing order management supply chain coordination planning or transportation;
- Strong analytical and problem-solving abilities with proficiency in data analysis tools and techniques;
- Fluent in English; proficiency in Dutch or French is highly desirable;
- Skilled in implementing process improvement methodologies.
- Enthusiasm for working in an international environment;
About Us
We are number one in Benelux and Europe. We influence how people experience and use technology. We make the difference. We are there for our customers through all channels. We explain inspire and enthuse. We are always on the move. Together with our great employees we create the shopping experience of the future.
Our best solutions arise when diverse perspectives come together. Diversity is key to achieving our vision of becoming the Experience Champion in Consumer Electronics. We value diversity promote equal opportunities and foster inclusionjoin our team!
Additional Benefits
Job Infos
Location:Etten-Leur Rotterdam
Media Markt Hoofdkantoor
Department:HQ - Supply Chain & Logistics
Entrylevel:Management Level
Type of Employement:Full Time
Working Hours:40
Persona:Job Requisition HQ Employee
Recruiter:
Recruiter:Micha Lekawael
Required Experience:
Unclear Seniority
Employment Type
Full Time
