About the job
As Senior Commercial Controller you are the financial backbone of our Service & Solutions department. You provide clear insights into commercial performance develop strategic management information and help shape initiatives that strengthen and grow our service will report to the Manager Commercial Control and work closely with the leaders responsible for our service and solutions propositions including after-sales services installations subscriptions warranty and repair solutions and more.
- Prepare analyze and report financial results for all Service & Solutions activities including monthly closing forecasting and performance trend analysis.
- Monitor and interpret key KPIs for service and solutions (margins cost-to-serve uptime customer satisfaction retention etc.) and advise management on improvement opportunities.
- Oversee financial control and administrative processes related to service contracts after-sales execution claims handling and profitability tracking.
- Manage budgets and forecasts; develop and evaluate business cases for new service or subscription models.
- Lead and support ad-hoc projects aimed at improving efficiency quality or profitability (e.g. automation process digitalization SLA optimization).
- Act as a key financial partner for Operations Customer Service Product Management and Sales translating business strategies into actionable financial insights.
- Ensure compliance with internal reporting standards and contribute to strategic decision-making at management level.
Your Profile
- A higher education (HBO/WO) degree in Finance Business Economics Controlling or a related field.
- Minimum of5 years of experience in a comparable controlling role preferably within a services after-sales or subscription-based business.
- Strong analytical and quantitative skills; comfortable working with complex models data and performance metrics.
- Experienced in forecasting budgeting and scenario analysis.
- Advanced Excel skills; experience with BI or data visualization tools is a plus.
- A proactive business partner with excellent communication skills able to bridge the gap between finance and operations.
- Accurate self-driven and results-oriented thriving in a dynamic and fast-paced environment.
- Fluent in English (Dutch is an advantage).
About Us
For us Lets Go! is not just a slogan it is an attitude. We love technology and we want to excite. We have fun and want to inspire. We are number one in Benelux and Europe. We influence how people experience and use technology. We make the difference and are there for our customers through all channels. Together with our 50.000 employees across Europe we create the shopping experience of the future.
Our best solutions arise when diverse perspectives come together. Diversity is key to achieving our vision of becoming the Experience Champion in Consumer Electronics. We value diversity promote equal opportunities and foster inclusionjoin our team!
Job Infos
Location:Rotterdam
Media Markt Hoofdkantoor
Department:HQ - Controlling Finance Accounting & Tax
Entrylevel:Management Level
Type of Employement:Full Time
Working Hours:40
Persona:Job Requisition HQ Employee
Recruiter:
Recruiter:Nikki Scheffer
Required Experience:
Senior IC
About the job As Senior Commercial Controller you are the financial backbone of our Service & Solutions department. You provide clear insights into commercial performance develop strategic management information and help shape initiatives that strengthen and grow our service will report to the Mana...
About the job
As Senior Commercial Controller you are the financial backbone of our Service & Solutions department. You provide clear insights into commercial performance develop strategic management information and help shape initiatives that strengthen and grow our service will report to the Manager Commercial Control and work closely with the leaders responsible for our service and solutions propositions including after-sales services installations subscriptions warranty and repair solutions and more.
- Prepare analyze and report financial results for all Service & Solutions activities including monthly closing forecasting and performance trend analysis.
- Monitor and interpret key KPIs for service and solutions (margins cost-to-serve uptime customer satisfaction retention etc.) and advise management on improvement opportunities.
- Oversee financial control and administrative processes related to service contracts after-sales execution claims handling and profitability tracking.
- Manage budgets and forecasts; develop and evaluate business cases for new service or subscription models.
- Lead and support ad-hoc projects aimed at improving efficiency quality or profitability (e.g. automation process digitalization SLA optimization).
- Act as a key financial partner for Operations Customer Service Product Management and Sales translating business strategies into actionable financial insights.
- Ensure compliance with internal reporting standards and contribute to strategic decision-making at management level.
Your Profile
- A higher education (HBO/WO) degree in Finance Business Economics Controlling or a related field.
- Minimum of5 years of experience in a comparable controlling role preferably within a services after-sales or subscription-based business.
- Strong analytical and quantitative skills; comfortable working with complex models data and performance metrics.
- Experienced in forecasting budgeting and scenario analysis.
- Advanced Excel skills; experience with BI or data visualization tools is a plus.
- A proactive business partner with excellent communication skills able to bridge the gap between finance and operations.
- Accurate self-driven and results-oriented thriving in a dynamic and fast-paced environment.
- Fluent in English (Dutch is an advantage).
About Us
For us Lets Go! is not just a slogan it is an attitude. We love technology and we want to excite. We have fun and want to inspire. We are number one in Benelux and Europe. We influence how people experience and use technology. We make the difference and are there for our customers through all channels. Together with our 50.000 employees across Europe we create the shopping experience of the future.
Our best solutions arise when diverse perspectives come together. Diversity is key to achieving our vision of becoming the Experience Champion in Consumer Electronics. We value diversity promote equal opportunities and foster inclusionjoin our team!
Job Infos
Location:Rotterdam
Media Markt Hoofdkantoor
Department:HQ - Controlling Finance Accounting & Tax
Entrylevel:Management Level
Type of Employement:Full Time
Working Hours:40
Persona:Job Requisition HQ Employee
Recruiter:
Recruiter:Nikki Scheffer
Required Experience:
Senior IC
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